“Training and Development Process of Mercantile Bank Ltd”
2 .0 Introduction:
Training and development- In simple terms, training and development refers to the imparting of specific skills, abilities and knowledge to an employee. A formal definition of training & development is-attempt to improve current or future employee performance by increasing an employee’s ability to perform through learning, usually by changing the employee’s attitude or increasing his or her skills and knowledge. The need for training & development is determined by the employee’s performance deficiency, computed as follows-
Training and development needs=standard performance-actual performance
Training is means operatives; on the other hand development means employees in higher position.
Importance of Training
The following are a few importance of training: * To develop the skills of human resources. * To prepare the employee as a valuable asset. * To create positive attitude towards the responsibilities. * To provide necessary information to the management. * To control wastage. * Development of human relation * To increase job satisfaction.
Training and development is needed because they enhance employees' skills and reveal hidden capabilities in the area in which they work. By training and developing workers, the productivity of a company can be increased and company growth in many areas can be realized. This increases company profitability and (hopefully) allows employees to make more money and rise in the company structure.
2.1 Rationale:
As an intern at the mercantile bank ltd, my duty was in the HR department. Having practical experience though this internship has enhanced my knowledge regarding the overall HR system in the mercantile bank ltd but more focus on training and development department. As I had real-life experience, I can focus on the training and development of the mercantile bank