This paper investigates the literature on Training Need Analysis (TNA). The theoretical underpinnings of TNA and the various approaches used in firms are discussed in this paper. The different levels of analyses of training needs and the need for TNA in a firm are also discussed in this paper. The paper also throws light on the limitations of the conventional measures and approaches of TNA. Hence, the paper directs scholars towards the characteristic requirements of a TNA approach more suited for today’s world of work.
1. What is Training Needs Analysis (TNA)
Needs assessment, or needs analysis, is the process of determining the organization’s training needs and seeks to answer the question of whether the organization’s needs, objectives, and problems can be met or addressed by training . In addition to this TNA should include the determination of tasks to be performed, behaviors essential to the performance of those tasks, type of learning necessary to acquire those behaviors, and the type of instructional content best suited to accomplish that type of learning . An illustration of the various steps involved in training need analysis was given by Lawrie and Boringer :1) Use all possible internal and external sources of training need information, 2) Generate a large pool of items describing the trainee on the job behavior, 3) Administer the checklist to trainee behavior, 4) Cluster the training needs, and 5) Obtain information from training feedback.
Influence of theory in understanding training needs
Motivation theory
According to Campbell , Campbell, Weick, Dunnette, and Lawler have cited evidence for the motivational influence of an individual’s self efficacy on the perceived training needs.
General systems theory
Odiorne , describes the eight systems found in training. These also include the systems view on training needs as the cybernetic system view and the organism system view. The cybernetic
References: Agut, S., Grau, R., & Peiro, J. M. (2003). Competency needs among managers from Spanish hotels and restaurants and their training demands. International journal of hospitality management , 22, 281-295. Anderson, G. (1994). A proactive model for training needs analysis. Journal of European Industrial Training , 18 (3), 23-28. ArthurJr, W., Bennett Jr, W., Edens, P. S., & Bell, S. T. (2008). Effectiveness of training in organizations, a meta analysis of design and evaluation features. Journal of applied psychology , 88 (2), 234-245. Campbell, J. P. (1971). Personnel training and development. Annual Review of Psychology , 565-602. Ekici, T., & Bilen, S. (2010). A study of need analysis on individual voice education course for music teacher training. Procedia social and behavioral sciences (2), 4878-4886. Freeman, J. M. (1993). Human resources planning training needs analysis. Management quarterly , 34 (3), 32-34. Goldstein, I. L. (1980). Training and organizational psychology. Professional psychology , 11 (3), 421-427. Guthrie, J. P., & Schwoerer, C. E. (1994). Individual and contextual influences on self assessed training needs. Journal of organizational behavior , 15 (5), 405-422. Kirkpatrick, D. L. (1978, May). Determining supervisory training needs and setting objectives. Training and development journal , 16-19. Kirkpatrick, D. L. (1977, February). Determining training needs, four simple and effective approaches. Training and development journal , 22-25. Knight, C. (2009, April). Finding a new way of identifying training needs. Training and development in Australia , 16-17. Lawrie, J. W., & Boringer, C. W. (1971). Training needs assessment and training program evaluation. Training and development journal , 6-9. Leat, J. M., & Lovell, J. M. (1997). Training needs analysis, weaknesses in the conventional approach. Journal of European Industrial Training , 21 (4), 143-153. Mager, R. F., & Pipe, P. (1970). Analyzing performance problems or "you really oughta wanna". California: Fearson publishers. Mallory, W. J. (1982, September). A task analytic approach to specifying tech training needs. Training and development journal , 66-74. McGehee, W., & Thayer, P. W. (1961). Training in business and industry. England: Oxford. Morano, R. (1973). Determining organizational training needs. Personnel psychology , 26, 479-487. Nelson, R. R., Whitener, E. M., & Philcox, H. H. (1995). The assessment of end user training needs. Communications of the ACM , 38 (7), 27-39. Oatey, M. (1970). The economics of training with respect to the firm. British journal of industrial relations , 8 (1), 1-21. Odiorne, G. S. (1979, June). A systems approach to training. Training and development journal , 42-48. Odiorne, G. S. (1979, June). The need for an economic approach to training. Training and development journal , 32-40. Ostroff, C., Ford, J. K., & Goldstein, I. L. (1989). Assessing training needs, critical levels of analysis. San Francisco: Jossey Bass. Otto, C. P., & Glaser, R. P. (1970, March). How to prepare and present a training forecast. Training and development journal , 24-29. Rummler, G. A., & Brache, A. P. (1988). The systems view of human performance. Training , 25 (9), 45-50. Taylor, P. J., & O 'Driscoll, M. P. (1998). A new integrated framework for training needs analysis. Human resource management journal , 8 (2), 29-50. Wessman, F. (1975). Determining the training needs of managers. Personnel journal , 54 (2), 109-125.