Effective Training Case Study

Effective Training Case Study

Effective Training Case Study
Who, What and Why Different cultures have different societal structures. In order to build effective training in a culture, one needs to understand the dynamics of that culture. Standards are used within a culture to set beliefs, values, norms, rules, and acceptable behavior. If a member of that culture does not follow the rules then punishments will be given. The older, more experienced members of a particular culture guide and teach the younger members the rules of that society. If a master woodworker takes on an apprentice, it is his/her responsibility to ensure training is understood. One of the rules of woodworking would be showing how to hold the sharp tool in order to prevent injuries. Safety measures are taught in cultures by the elders. Tasks are assigned to members of the society and traditions, beliefs, values, and rules are taught. Thus, the socialization of the culture has developed over years and continues through sharing of the cultural values. “Ethnography is the study of human cultures.”[1] As with societal cultures, there exist occupational cultures. “Workers in high-risk industries such as mining, commercial fishing, or oil and gas extraction do not generally define themselves by who they work for, but rather by what they do.”[2] NIOSH had a “project that focused on developing effective safety and health training for the land based oil and gas (O & G) extraction and production industry, commonly known as the upstream portion of that industry (which includes exploration, drilling and all servicing operations for the wells themselves).”[3] In order for NIOSH to understand what the workers did, why they did it, how they did their work, how they pass on their knowledge to new workers and the jargon of the industry, extensive research was indicated. This research was

Effective Training Case Study what the workers thought was extremely important in understanding their culture. NIOSH needed the information in order to make an effective safety and health training video for the industry. The video needed to consist of a structured training format explaining safe operating behaviors that need to be followed.
Planning Was Adequate to Develop the Video
NIOSH had to learn the work culture of the workers. They visited many worksites and spent time discovering what was important to the workers. In their observations they found that the workers shared work stories. Some of the stories told of victories of the worker (hard jobs) that were accomplished. Other stories illustrated what not to do on the job. The extensive research was very adequate and helped NIOSH develop an effective safety and health training video.
Training Evaluation
The workers gave feedback by answering surveys that were given to them following the training sessions. Their responses helped determine if the training was effective or not. The response received in the initial viewing was positive. Additionally, comments received indicated the workers appreciated the video being narrated by fellow workers in the industry. They said it made the video not as boring as other safety and health videos. Pre-Planning Inventory
“The Full Scope Evaluation Pre-planning Inventory is an informal diagnostic tool” (Moseley & Dessinger, 2010, p. 140). The pre-inventory helps to inform and ask questions before, during and after the intervention has been implemented. It is a tool that will help with feasibility of the evaluation (project). Also, it helps get “input from the stakeholders who must
Effective Training Case Study provide the political and economic support for the program or intervention” (Moseley & Dessinger, 2010, p. 140). The Full Scope Evaluation model will cover the project material to a deep extent. This evaluation model has four components:
Step1: Formative- needs assessment, feasibility in developing projects.
Step 2: Confirmative – check for retention of learning.
Step 3: Summative Evaluation –…the assessment of the learning and summarizes the development of learners.
Step 4: Meta Evaluation –evaluates evaluation and adds credibility to evaluation activities such as inputs and outputs.”

References
[1][2][3]Cullen, E. T. (2011) Effective Training A Case Study From the Oil & Gas Industry.
Professional Safety, 56(3), 40-47
Moseley, J. L., & Dessinger, J. C., (2010). Handbook of improving performance in the workplace, measurement and evaluation. (Vol.3). San Francisco, CA: Pfeiffer.

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References: [1][2][3]Cullen, E. T. (2011) Effective Training A Case Study From the Oil & Gas Industry. Professional Safety, 56(3), 40-47 Moseley, J. L., & Dessinger, J. C., (2010). Handbook of improving performance in the workplace, measurement and evaluation. (Vol.3). San Francisco, CA: Pfeiffer. `