Treadway tire company case study is focused on negative work policies that are implemented by General managers and supervisors for the line foremen, it apparently has a turnover problems due to consequent conflicting decisions made by management. BackGround:
To improve the overall production by reducing the existing turnover situation, Ashley Wall from Greenville plant was sent to lima plant. Problem:
The major problem with treadway tire company can be noticed from foreman perspective and company perspective
Foreman Perspective:
Hired as a fresh graduates from college, there is no much training for both new and existing foremen. There is no standard authority with a lot of responsibilities and the foreman really has a little control over the authorities and with their own staff.
Company Perspective:
A hectic work schedule of 12 hours shift with just two breaks and an half hour meal time. An "us" versus "them" relationship distance between foreman and managers which always had a conflicting expectations. Oppurtunities:
According to Fredrick Herzerg and Abraham Maslow value theory, the company should create an environment of self actualization with esteem and love/belonging nature of relationships and strives to take care of safety and physiological needs of their employees to become a most efficient company. According to Livingston with improved training and recruitment process and support from seniors will make the company a better place to work . Suggestions:
Mentoring program: The foreman mandatorily needs more guidance, support and training to work along. The company just estimated looking only at upfront costs and not being able to see the big picture, A formal training with a little upfront expense would probably give a little maturity.
Employee feedback program: there is a communication gap between lowlevel and higher level employees, there should be more employee feedback programs to give voice and encourages them