In Two Sides of the Moon, Leonov recalls how Korolev tasked him with testing the exit on the Vokshod II capsule. Afterwards, Leonov discusses the design flaws, as well as potential solutions with the engineers and Korolev himself (Leonov and Scott, 78-79). By introducing another user into the situation- the cosmonaut who would rely on the usability of the exit in particular- Korolev gains an unbiased insight into the true quality of the engineering of the capsule. While the engineers may have the skills and the competency to construct the exit, the lack of perspective often leads to unintended consequences, such as inhibited usability. Korolev succeeds in mitigating these issues, through which he demonstrates a strong understanding of the effect of user experience. Usability.gov indicates that “user experience practices promote improving the quality of the user’s interaction with and perceptions of your product and any related services” (User Experience Basics). In devoting attention to the cosmonaut’s opinions, Korolev effectively builds a working relationship with the cosmonauts, such as
In Two Sides of the Moon, Leonov recalls how Korolev tasked him with testing the exit on the Vokshod II capsule. Afterwards, Leonov discusses the design flaws, as well as potential solutions with the engineers and Korolev himself (Leonov and Scott, 78-79). By introducing another user into the situation- the cosmonaut who would rely on the usability of the exit in particular- Korolev gains an unbiased insight into the true quality of the engineering of the capsule. While the engineers may have the skills and the competency to construct the exit, the lack of perspective often leads to unintended consequences, such as inhibited usability. Korolev succeeds in mitigating these issues, through which he demonstrates a strong understanding of the effect of user experience. Usability.gov indicates that “user experience practices promote improving the quality of the user’s interaction with and perceptions of your product and any related services” (User Experience Basics). In devoting attention to the cosmonaut’s opinions, Korolev effectively builds a working relationship with the cosmonauts, such as