Understand Why Effective Communication Is Important in the Work Place

Unit 051 Promote Communication in Health, Social Care or Children’s and Young People’s Settings | Outcome 1 – Understand why effective communication is important in the work place. | The learner can: | 1. Identify the different reasons people communicate. The different reasons people communicate in a child care setting are:Parents * To keep parents up to date and have relevant info about events that are happening in school such as upcoming trips, sporting events etc. This will also help parents deal with any anxieties that a child may have about a particular aspect of an event as they will have all information to hand. This will enable parents to diffuse any anxieties that have occurred. * It is important so that staff can work in conjunction with parents to create effective strategies to help a child progress and overcome any barriers they may have socially and educationally. * To inform parents of incidents that have happened during the day or week, so that when a child who has been involved in an incident. Their parents are fully aware of it and can use the relevant strategies to deal with an emotion that the child may be feeling (angry, frustrated, upset etc). This can also work the other way that if a child has been involved in an incident or event and has done something positive then parents can praise the child. * To inform parents on how medication is working or not with a particular child (melatonin helping to sleep). And whether a child has refused there prescribed medication, particularly if they are non-residential and their behaviour at home may be affected by them not taking their medication. * To inform parents of any particular strategies that has worked within school so they may try them at home. * To inform parents of any concerns you may have and how they might deal with them.Children * Communication is needed to help a child understand activities i.e. a rugby drill, if I didn’t use clear communication and took too long