The briefing note is aimed to support a new manager to gain some understanding of the organisation in preparation for their start. Enterprise is a private sector organisation that has a current turnover of £1.1bn. Enterprise currently employ’s circa 17,000 people including direct and DSP staff.
1.1 Enterprise is the UK’s largest dedicated maintenance and front-line service provider to the public sector and utility industry.
2. Company Analysis
2.1 Enterprise offers a wide range of services to its customers. The business is split into two divisions, one of which is the Government division. The Government division offers nationwide coverage in the following work streams: Grounds Maintenance, street cleansing, refuse collection, social housing, asbestos surveys & removal, building repairs & maintenance and local roads. The Government division is involved in a joint venture with Amymouchel.
The second major division is the Utilities division. The Utilities division is broken down further into sub divisions which are, defence, MOD, gas, water and power. The main role of the Utilities division as a whole is to perform maintenance tasks including fixing water leaks, repairing gas leaks, installing Utility supplies, designing and installing power substations and repairing broken connections. The Utilities -division is also involved in joint ventures with Carillion and MoDern Housing solutions.
Enterprise also has a Central Support division that contains dedicated departments who provide support services to the group. The departments within the central support include Finance, I.T, Payroll, Central HR, Health & Safety, Commercial, Procurement and Marketing.
(See Appendices 1.) 2.2 Due to the fact that Enterprise provides such a diversity of services the customers are both from the Public and Private sector. Enterprise has long term partnerships with Local and Central Government. An example of this would be a 28 year ‘waste partnership’