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UNIT 1 Promote Communication In Health Social Care Or Children And Young People S Settings UNIT 1

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UNIT 1 Promote Communication In Health Social Care Or Children And Young People S Settings UNIT 1
Unit 1:
1:1. people communicate at work for many different reasons, so that work can be done properly without problems, interchanging information between management, employees, client and other organisation that might be involved. People also communicate to socialise and share life stories.
1:2. Communication if not done properly can affect people working in the same place. If it’s done properly it can make work flow easy. It is important that workers understand the language used when communicating because if they don’t understand each other communication can be very difficult. They are many of ways to communicating between team members, communication books can be used when doing handover, staff message books, Staff meetings, good communication is important as it ensures that information is: clear, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service delivery. It is important for staff to work as a team so that you all work to standards required and help each other along the way.

2:1 Communication can be difficult, especially when you are in a situation where you are unsure of the language and abilities of the clients I will be helping because of diverse of our communities. It can be overcome when I make an effort to establish the needs. It should be fairly easy to work out whether they have not understood due to communication impairments or language differences based upon their reaction to my initial introduction. If they have disabilities, I will try to communicate through body language or they may even be able to lip-read; perhaps try both to see which they are receptive to, and continue from there. If they seem to be speaking a different language, it might be difficult however basic sign speaking might help with limited communication. I will check their care plan, it will show if the person has some communication problems. If they speak a different language I will

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