Systems thinking is thought to facilitate decision making in complex domains (Stephen & Thibodeau, 2017). Psychologists state systems thinking helps organise over-thinking and teaches people to look at the world as a bunch of systems (Haughton, 2017). Learning this engaged me instantly as I am guilty of over-thinking most situations. A key opportunity to implement systems thinking was when I worked on the McDonalds case study. I approached this case by thinking of it purely like a system or a process map. By taking the systems thinking approach I feel I was able to provide viable solutions to McDonalds issue of long queues and poor service times by designing system efficiencies. My key take-away from the McDonalds case and learning about systems thinking is to not over think and focus on inputs, feedback loops and outputs to solve
Systems thinking is thought to facilitate decision making in complex domains (Stephen & Thibodeau, 2017). Psychologists state systems thinking helps organise over-thinking and teaches people to look at the world as a bunch of systems (Haughton, 2017). Learning this engaged me instantly as I am guilty of over-thinking most situations. A key opportunity to implement systems thinking was when I worked on the McDonalds case study. I approached this case by thinking of it purely like a system or a process map. By taking the systems thinking approach I feel I was able to provide viable solutions to McDonalds issue of long queues and poor service times by designing system efficiencies. My key take-away from the McDonalds case and learning about systems thinking is to not over think and focus on inputs, feedback loops and outputs to solve