Depending if the individual can communicate we can ask them, or their family if they have family, if they have no family and cannot communicate we have best interest meetings to discuss the care that an individual may need. Care plans also have all the information that we need about a person’s history and preferences.
7.2 Demonstrate ways to put person-centred values into practice in a complex or sensitive situation
1 This is about seeing situations from the individual's point of view, listening to them and helping them to deal with them in the way that they want. For example a doctor wants to explain a complex course of treatment to an individual. Without person centred values the doctor and you would do it in the way that you thought best for the individual. With person centred values you make sure that he provides the time the individual wants and needs to take it in and ask any questions they have, that the information is provided in the form that the individual wants ie verbal, written, to them only so that they can inform others, to you/others so that you/they can be involved, that the individual has the opportunity to disagree with anything they hear etc.
Active participation gives the individual input and choices in their own care. Without it others might decide, for example, that the individual needs exercise and plan a set of physical activities. With active participation the individual can choose activities that they can be involved in planning (intellectual needs), will enjoy (emotional needs), involve others who they like (social needs) and so on.
7.3 Adapt actions and approaches in response to an individual’s changing needs or preferences
For example - You have used a person centred approach to provide for an individual's nutritional needs and preferences but she has just been told that she has diabetes. Her choices and preferences