Communication is an essential part of all relationships, and as a support worker, the ability to communicate well with the service users is a basic requirement for doing my job. Every individual has the right to communicate and as a support worker, I have a moral obligation as well as adhering to the standards, codes of practice, guidelines, morals and law to make sure that everyone’s communication needs are met.Every person has the right to "freedom of expression" as stated in The Human Rights Act 1998. If an individual’s communication needs are not met then all aspects of their daily life can be affected such as not being able to communicate when they are ill or feel sick or hungry or when they need help with different aspects of their life such as what they want to wear,what they would like to do socially or in the worst case if they were being abused. It would also affect all the other rights covered by the risks, safety and security. |
1.2. Explain how own role and practice can impact on communication with an individual who has specific communication needs.
As a support worker I need to be alert at all times and to be prepared to analyse and adapt to everyone’s needs for communication. The way I work and relate to the individuals I support can help or hinder them to have the proper care or needs attended. There are so many ways of communicating and almost every person is able to communicate in some way. It is vital that i act in a way that shows i am interested in them and that they have my undivided attention. I should always let them speak and not interupt them or try and finish their sentances, i should respond with single questions so as not to bombard and confuse them, and i must always allow them time to think and to give their response and never try and answer for them. I should use closed questions at