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Unit one notes
Session 1

Additional information found in contracts or elsewhere may include:
A termination date for temporary jobs
Relevant trade union agreements
Grievance and appeal procedures
Details regarding sickness entitlements
Pensions
Notice periods
Disciplinary rules and procedures.

Internal sources of information may include:
Line managers
Personnel specialists
Informed colleagues
Staff association representatives
Trade union representatives
Books and documents held within the organisation.

External sources of information may include:
Libraries
Citizens Advice Bureau
Legal professionals
Educational establishments / courses
Trade unions – regional and / or head office
Chambers of Commerce
Employer / industry organisations
ACAS
Business Link
Government
Equality and Human Rights Commission.

Preventing unfair discrimination.

1. it is morally right to treat people fairly and to avoid unfair discrimination.
2. There are many laws to prevent and deal with unfair and discriminatory behaviour.
3. There are social and economic benefits of equal treatment.

Session 2

Some of the key reasons for maintaining security and confidentiality are to:
Prevent buildings from being entered by unauthorised people and from being vandalised
Minimise burglaries and thefts (possessions / information)
Protect staff from personal attack or assault
Protect computer systems from hackers / viruses
Keep plans and commercially sensitive materials secret
Meet legal responsibilities (such as data protection principles).

To improve security and confidentiality in the workplace, you should:
Not allow computer screens to be seen by unauthorised people
Ensure people can't see confidential documents that aren't meant for them
Log off your computer if it is unattended
Use computer passwords that are not easy to guess
Double check outgoing emails before you send them
Never gossip or share confidential information
Err on the side of

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