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Use of Voice Communication Technology to Improve Patient Care Delivery System Implementation Paper

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Use of Voice Communication Technology to Improve Patient Care Delivery System Implementation Paper
Running head: USE OF VOICE COMMUNICATION TECHNOLOGY IN PATIENT CARE DELIVERY

Use of Voice Communication Technology to improve patient care delivery System implementation paper

Voice communication technology in healthcare settings. 1

Abstract Communication or lack thereof in a healthcare setting has been identified as the major cause of safety issues such as delay of patient care, medication errors and patient provider dissatisfaction. Breakdowns in communication between care providers often results in medical errors many of which are avoidable if proper and timely communication channels were in place. As well we know that the common goal between healthcare providers is to heal the patient, therefore it is imperative that joint collaboration exist. The introduction of mobile voice communications between healthcare providers is probably the solution to this healthcare gap. Effective communication between healthcare providers is very important for positive patient outcomes. In the main body section, I will cover the need and the state of current situation in hospital facilities and a some more overviews of what the interventions to the current problem will be.

Voice communication technology in healthcare settings. 2

Mobile voice communication technology in healthcare settings Healthcare settings are environments where frequent communication between healthcare professionals and the interdisciplinary parties happens. Recent studies have shown that electronic communication technology is having a huge role to play in the efficient operations of healthcare organizations (Forrester et al., 2011). Identifying the power of technology has really changed the healthcare landscape in ways of day to day operations. Of most recent, most hospitals are struggling and running against the clock to have the prestigious badge of magnet recognition. To achieve this level, there has to better ways in which healthcare providers communicate in order



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