• Wisdom and Knowledge: The capacity to take information and convert it to something useful. A prerequisite to doing the right thing when facing an ethical dilemma is knowing what to do, knowing the difference between right and wrong.
• Self Control: The ability to avoid unethical temptations. Ethical people say “no” to individual gain if it’s not consistent with institutional benefit and goodwill.
• Justice: The fair treatment of people. Are certain individuals and groups given special treatment? Ethical organizations value fairness.
• Transcendence: The recognition that there is something more permanent and powerful than the individual. Without this value, one may tend toward self-absorption.
• Love and Kindness: In an organizational context, love refers to an intense positive reaction to co-workers, groups and/or situations. An organization “with heart” allows the expression of love, compassion and kindness among and between people.
• Courage and Integrity: The courage to act ethically and with integrity. These values involve discerning right from wrong and acting accordingly. They ask employees to consistently do what is right without concern for personal consequences, even when it is not easy.
In practice, these six categories of values are intertwined. For example, the capacity to administer resources fairly and offer fair guidance to stakeholders along the way is supported by courage and integrity. Difficult decisions surrounding the allocation of limited resources leave some individuals and groups with less than they would prefer. The redeeming grace is the perception that such decisions are made with fairness and integrity. Unpopular decisions are easier to accept when they are perceived to be derived fairly and with integrity.
Driving ethical behavior with values