Vending Machine Sri Lanka
Silent Salesman: Vending Machine Technology adaptation in Sri Lanka
1. Introduction
A Vending Machine is a coin or note operated machine selling products ranging from fast moving consumer goods up to selected electronic items. Vending machine has been considered as the best automated retail solution that with one swipe, eliminating the wonder through retail shops and super markets, thus ensures the round the clock convenience and exclusivity and impulse purchases for all customers. At present there are thousands of vending machines operated around the world providing convenient and prompt purchases of simple to most sophisticated array of products. This includes soft drinks, chocolates and confectionary, news paper and caffeine beverages, cigarettes and short pastries, soups and cosmetics and list is endless.
Mostly these machines could be found in factory premises, offices, retail shops, fuel pumping sheds, hotels and restaurants offering customers the advantage of quick 24 hour service and the most striking feature is these machines could be operated with no human interference.
In practice even in Sri Lanka, we have seen many caffeine and tea dispensers, but these machines do not fall into the category of vending machines as they are not responsive towards the money/ card / coin inserts and vendor handles the machine all by himself.
The actual vending machines that are been discussed here is responsive to coin , money note or a credit card and the goods are dispensed in the meantime without a sales person. Most importantly vending machines enable round the clock sales of products, which aids in achieving the most lucrative sales volume with minimal operating cost. In improving the productivity and customer relations, a lot of new innovations are being incorporated in to vending machines
2. History and the Evolution of Vending Machines.
The very first point of reference to a vending machine could be found in the works of Great Alexandra,
1. Introduction
A Vending Machine is a coin or note operated machine selling products ranging from fast moving consumer goods up to selected electronic items. Vending machine has been considered as the best automated retail solution that with one swipe, eliminating the wonder through retail shops and super markets, thus ensures the round the clock convenience and exclusivity and impulse purchases for all customers. At present there are thousands of vending machines operated around the world providing convenient and prompt purchases of simple to most sophisticated array of products. This includes soft drinks, chocolates and confectionary, news paper and caffeine beverages, cigarettes and short pastries, soups and cosmetics and list is endless.
Mostly these machines could be found in factory premises, offices, retail shops, fuel pumping sheds, hotels and restaurants offering customers the advantage of quick 24 hour service and the most striking feature is these machines could be operated with no human interference.
In practice even in Sri Lanka, we have seen many caffeine and tea dispensers, but these machines do not fall into the category of vending machines as they are not responsive towards the money/ card / coin inserts and vendor handles the machine all by himself.
The actual vending machines that are been discussed here is responsive to coin , money note or a credit card and the goods are dispensed in the meantime without a sales person. Most importantly vending machines enable round the clock sales of products, which aids in achieving the most lucrative sales volume with minimal operating cost. In improving the productivity and customer relations, a lot of new innovations are being incorporated in to vending machines
2. History and the Evolution of Vending Machines.
The very first point of reference to a vending machine could be found in the works of Great Alexandra,
Bibliography: 1/ http://www.tops.lk Article appeared on tops.lk website 2/http://www.gadgetshack.com/vending-machine-business-vending-business.html 3/ http://www.ncvrefreshmentservices.com/technology.php 4/ http://www.dailynews.lk/2011/11/17/bus01.asp : sri lanka entrepreneur on daily news – 17th November 2011