Verbal and Nonverbal Communication

Law enforcement officers must understand how the media works in order to communicate with them effectively. The media has a job to complete just as police officers do. The media’s role is to inform the public of news and events that are going on around them. Even though law enforcement officers communicate publicly with friends and coworkers all the time, it is different from being interviewed by a television anchor. At some point in their career, most police officers will have to give presentations to the public. Whether the speech is formal or informal, most police officers experience stage fright just like anyone else (Wallace & Roberson, 2009). Some people will naturally be better at public speaking than others. However, after mastering a few techniques, anyone can give a good enough speech. Public speaking is just talking to more than one person at a time. Police officers talk to people all the time, but in a group setting, feedback can be delayed or not received. Physical barriers can also affect communication in public speaking. The microphone may not be loud enough so that everyone can hear. The police officer can also be very nervous as to not make a mistake while giving the presentation.
Police officers should look professional when giving a speech to the public. The first impression on an audience is based on the way a person looks. If a police officer’s appearance is not professional, he will lose credibility before he even begins the speech. When speaking, the officer should stand tall and speak with confidence. He or she should project the voice and avoid showing signs of nervousness. Facial expressions should be friendly and appear to be showing interest in the topic so that the audience can reciprocate. Maintaining eye contact will help the police officer communicate more efficiently as well. The pace of the speech should vary, and the officer should avoid speaking with a monotone. Ensuring that the speech contains correct pronunciation of words

References: Driggers, T. L. (n.d.). Communicating Behind Bars: A Guide for Prison Inmates, Family, and Friends. West Conshohocken, PA: Infinity Publishing. Wallace, H., & Roberson, C. (2009). Written and Interpersonal Communication: Methods for Law Enforcement (4th ed.). Upper Saddle River, NJ: Pearson/Prentice Hall