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Website as a Communication Channel for Political Parties

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Website as a Communication Channel for Political Parties
Websites as a Communication Channel for Political Parties
Vishal Srivastava Northern India Engineering College, Lucknow (India)

Abstract A recent trend among political parties is to establish a web site to communicate their messages to the public. It also affords them a new and creative way to engage with the electorate. Political parties establish this web site as a supplement to the traditional media of television, radio and newspaper. This is because a lot of the electorate especially the youth and women tends to go to these political web site to solicit for information to make an inform decision. The purpose of this study was to investigate how political parties are using the Internet to serve their stakeholders. To reach this purpose, three research questions were stated: How the objectives (benefits) of political party web sites can be described; how the stakeholders served on these web sites can be described; and finally how the web sites design can be described. To answer these research questions, four case studies (two political party websites from the US and two from India), were investigated. In order to collect the data, direct observation/interaction with the web sites was used. The findings indicate that the stakeholders and the content of each web site differ from party-to-party as well as from country-to-country, indicating both a political as well as cultural differences. Key words: Communication channel, web site, political parties, stakeholder.

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Websites as a Communication Channel for Political Parties
1. Introduction Throughout the world, organizations are realizing the need and potential in serving its stakeholders through the web Flak et al., (2003). According to Moon (2002) the functions and utility of the web in public management can be grouped into two main categories namely the internal and external. He stated that internally, the web site is used as an effective and efficient tool that collects, store, organize and



References: Boogers, M. & Voerman, G. (2002). “Surfing citizens and floating voters,” Central of law, Public Administration and Information, Tilburg University. Breitenbach, C.S and Van Doren, D.C. (1998). “Value-added Marketing in the Digital Domain: Enhancing the utility of the Internet;” Journal of Consumer Marketing. Conway, M. and Dorner, D. (2004). “An Evaluation of New Zealand Political Party Website,” Information Research. Djupsund, C. and Carlson, T. (2002). “Catching the „Wired Voters‟? Campaigning on the Internet,” Department of Science, Åbo Academy University, Finland. Flak, L.S., Moe, C.E. and Saebo, Q. (2003). “On the evolution of E-government: The user imperative,” Department of Information Systems, Agder University College. Gibson, R., Nixon, P. and Ward, S. (2004). “Net gain-or net pain? Political parties and the Internet,” Information Polity. Hansen, K.M., Pedersen, K. and Whal-Jorgensen, D. (2005). ”Cyber campaigning. The character, development and consequences of parties‟ electioneering in cyber-space,” Department of political science, University of Copenhagen. Kent, M.L. (1999). “Does your web site attract or repel customer? Three tests of Web site effectiveness,” Public Relations Quarterly. Kent, M.L., Taylor, M. and White, W.J. (2003). “The Relationship between Web site Design and Organizational Responsiveness to Stakeholders,” Public relations Review. Moon, M.J. (2002). “The Evolution of E-government among Municipalities: Rhetoric or Reality?,” Public Administration Review. Norris, P. (2001). “Preaching to the Converted? Pluralism, Participation, and Party websites.” Rowley, T.J. (1997). “Moving beyond Dyadic ties: a Network Theory of Stakeholder influences,” Academy of Management review. Selm, M.V., Jankowski, N.W. and Tsaliki, L. (2002). “Political Parties Online: Digital Democracy as Reflected in Three Dutch Political Party Web Sites,” Communications. Ward, S. and Gibson, R. (2003). “On-line and on Message? Candidate Websites in 2001 General Election,” British Journal of Politics and International Relations, 5(2), 188-205. Internet Sources scholar.google.co.in www.democrats.org www.gop.com www.bjp.org www.cpim.org Page | 16 APPENDIX Figure 1: The Democratic Party Web Site in United States of America Figure 2: The Republican Party Web Site in United States of America Page | 17 Figure 3: The Bharatiya Janata Party Web Site in India Figure 4: The Communist Party of India (Marxist) Party Web Site in India Page | 18

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