Erika Hairston
University of Phoenix
Connie Woods
HCS/325
Nov. 30, 2014
Introduction When most think of management, images of someone controlling or wielding power may come to mind. I feel that not only is this description very limited to what it means to manage but that some may share this view due to bad experience or misinformation. I feel that management should be imagined or even defined in a broader sense. I define management as the process of monitoring, guiding or directing a group of people or things, and as the process of making decisions and then implementing them so as to change, improve or maintain balance.
When I think of the term management, I think leadership, tact, understanding and fairness. I have been in the work force for almost fifteen years and dealt with an even-hand of managers. Over the years I find that I have a better reaction to management staff that operates with these qualities. In my experience, it is often easier to deal with someone who is human and realizes the same about me. Not that being human should be used as an excuse or scapegoat because as humans we are just as capable of great things as we are otherwise, but I feel that having the human element when needing to address staff as it makes one party more relatable to the other and vice-versa.
Poor management qualities can stem from poor communication skills and habits. Other qualities that may add up to poor management skills include indecisiveness, stubbornness, someone who is arrogant or shows favoritism, lack of understanding or compromise, and also resistance to change and even one who has a habit of micromanaging. I imagine that management could possibly be quite difficult as managers are required to be responsible for their work as well as their staff’s work. Managers may often have tighter deadlines than that of their staff and face additional reporting challenges.
Both good and poor qualities may vary based on different situations. Such
References: Merriam-Webster, (2014). Management. http://www.merriam-webster.com/dictionary/management The Management Center, (2014). Take Our Quiz: What are your strengths and weaknesses as a manager? http://www.managementcenter.org/tools/quiz/