What Do All Travel And Tourism Business Have In Common
1. What do all travel and tourism business have in common? How does the hospitality industry relate travel and tourism industry?
Providing necessary or desired products and services to travelers. They relate because they rely on each other.
2. What are the four ways of classifying hotels? Why can hotels fit into more than one category?
Commercial hotels, airport hotels suite hotels extended stay hotels. Because they all have one common goal.
3. What are some distinctions between resort hotel and commercial hotels? Resort hotels usually have many things to do on the resort. Commercial hotels are just for sleeping people don’t stay there.
4. For what purpose are conference centers specifically designed? How do they serve their market? They serve the business man/ women, and give them the option to have meetings.
5. What are some basic issues surrounding the concept of service? How can a hotel ensure consistency in a intangible product? Training there staff making sure they understand what service is all about.
6. What is world class service? What personnel are employed in a world class hotel? What is an executive floor? Like a 5 star hotel that’s very expensive.
7. What is the purpose of a hotel mission statement? What are the three groups of people whose interested should be addressed? The mission statement in many hotels is to make the guest happy
2. How do a hotels goals relate to its mission statement and to departmental and divisional goals and strategies?
3. How does an organization chart show employee reporting and consulting relationship? Why should an or organization chart be flexible?
4. Which hotel department send division are typically classified as revenue centers?
Providing necessary or desired products and services to travelers. They relate because they rely on each other.
2. What are the four ways of classifying hotels? Why can hotels fit into more than one category?
Commercial hotels, airport hotels suite hotels extended stay hotels. Because they all have one common goal.
3. What are some distinctions between resort hotel and commercial hotels? Resort hotels usually have many things to do on the resort. Commercial hotels are just for sleeping people don’t stay there.
4. For what purpose are conference centers specifically designed? How do they serve their market? They serve the business man/ women, and give them the option to have meetings.
5. What are some basic issues surrounding the concept of service? How can a hotel ensure consistency in a intangible product? Training there staff making sure they understand what service is all about.
6. What is world class service? What personnel are employed in a world class hotel? What is an executive floor? Like a 5 star hotel that’s very expensive.
7. What is the purpose of a hotel mission statement? What are the three groups of people whose interested should be addressed? The mission statement in many hotels is to make the guest happy
2. How do a hotels goals relate to its mission statement and to departmental and divisional goals and strategies?
3. How does an organization chart show employee reporting and consulting relationship? Why should an or organization chart be flexible?
4. Which hotel department send division are typically classified as revenue centers?