What Evidence Would Fred Bower Need To Determine The Staffing And Training Needs Of The Organization

What evidence would Fred Bower need to determine the staffing and training needs of the organization? To determine the staffing needs of the Gainesville store, I recommend Fred Bower use statistical regression analysis and the Delphi Technique. Statistical regression analysis uses historical data to help make future decisions. In this case, the correlation of a higher employee count and financial success should be considered (Cardenas, 2017). Fred should do this by comparing the success of this quarter to past quarters with higher staff counts. Based off of the information presented in the case study, I assume Fred would find that as the number of employees dropped, the number of sales also dropped. Additionally, this method could be used to determine training needs. Fred Bower should consider training methods of the past and how they have resulted in failure or success. I recommend statistical regression analysis because it is a cheap way to help forecast staffing and training needs. Essentially, it allows you to use the past to help predict the future. Also, statistical regression analysis could help fix mistakes from the past (Hall, n.d.). In this case, Mark
If you were Fred Bower, describe in detail what would be the objectives and the scope of the training program. Based on the statistic regression analysis and the Delphi Technique, Qwik needs to improve their customer service. This training could focus on product knowledge, empathy, patience, adaptability, communication, and thick skin. Having these qualities could help employees better interact with customers. The objective of the training would be to help employees develop consistent engagement and problem-solving abilities, which could result in higher sales and customer