1. Describe what management is
Management is EFFICIENCY and EFFECTIVENESS – Getting work done through others
2. Explain four functions of management
Planning, organising, leading and controlling
3. Describe different kinds of managers
Top managers, Middle, Managers, First-Line Managers, Team leaders
4. Explain the majour roles and sub-roles that managers perform in their jobs.
Mintzberg’s Managerial Roles
Interpersonal – Figurehead, leader, liaison
Informational – Monitor, Disseminator, Spokesperson
Decisional – Entrepreneur, Disturbance handler, Resource allocator, Negotiator
What do companies look for in managers?
Technial Skills
Human Skills
Conceptual Skills
Motivation to manage
Why are managers important to organisations?
Employment Security
Selective Hiring
Self-managed teams and decentralisation
High wages contingent on organisational performance
Training and skill development
Reduction of status differences
Sharing Information
Why we need managers today
Then -> Now
Work in families -> Work in factories
Skilled labourers -> specialied, unskilled e-labourers
Small, self organised groups -> large factories
Unique small batches of production -> large standardised mass production
On the waterfront – Managerial Reference – Scientific Management
Taylor’s Four Management Principles
Develop a science for each element of a man’s work, which replaces the old rule-of-thumb method.
Scientifically select and then train, teach and develop workman.
Cooperate with the men to ensure all work is done in accordance with the principals of the science.
Divide responsibility between management and workmen to ensure…
Motion studies:
Frank and Lillian Gilbreth
Time Study
Timing how long it takes good workers to complete each part of their jobs
Motion Study
Breaking each task into its separate motions and then eliminating those that are unnecessary or repetitive
The history of