Professor Durie
Principles of Management [ May 3, 2012 ]
Case Study 1 Guitar Maker
1. Which of Fayal’s 14 universal principles of management in Table 2.1 are evident in the C.F.Martin case? Explain your reasoning for each principle selected.
Division of work: C. F. Martin hired a man from Bethlehem Steele to formalize the assurance program. The workers from the top down went through a formalized training program but only after the father was disorganized in distributing people who were deemed the most intelligent in the original company and dispatching them out to the other acquisitions that were failing. These men were not specialized in the other areas.
Authority: C. F. Martin practiced the traditional authoritative management style by the boss telling the worker what needed to be done, worker doing the job, and then going home. There was an authoritative head, but no teamwork and camaraderie amongst the workers with management.
Discipline: Once Chris Martin gave the workers formal training about employee involvement and teamwork, the employees began to respect him and wanted to produce better quality work. In the response to teamwork, Martin rewarded them with profit sharing.
Unity of Direction: Once the employees received their training and began to operate as a team, everyone was on the same page. The focus was then able to be on the quality of work that the company was producing.
Subordination of Individual Interests to the General Interest: Once the workers were out of the mind frame of thinking for only themselves but rather as a whole or a team they were able to see the profits and also be happier employees.
Remuneration: The employees were paid fairly and were able to share in the profits generated.
Order: Order didn’t fall into place until after Chris Martin took over and reorganized the company. Before that the “smart” people from one company would be at another company trying to fix those