Why Would Google Hangouts And Skype Be Useful For A Business Case Study

• CRM (customer relationship management): CRM software is a category of software that covers a broad set of applications designed to help businesses manage many of the following business processes: customer data, customer interaction, access business information, automate sales, track leads contracts Marketing customer support clients and contacts support vendor / partner relationships employees knowledge and training assets or resources, While CRM software is most commonly used to manage a business-customer relationship, CRM software systems are also used in the same way to manage business contacts, employees, clients, contract wins and sales leads. (QuinStreet Enterprise, 2018).

16. Why would Google Hangouts and Skype be useful for a business?
Social networks and messaging services have transformed communication, and this is influencing both the consumer market and the business world. A business solution that has had a great reception in organizations are video calls. Two of the users in the world are Skype and Google Hangouts. Both have additional elements for the business theme. Their service is free and the tools they offer are very useful.
Users can communicate with other contacts who have the service at any time of the day and no matter where they are. Also, if you need to
The principles of the company and productivity are things that must be established, and the employees must fulfill; some filters can be used so they don’t have access to time-wasting or inappropriate sites. However, they can not interfere in personal emails or private matters, because it has nothing to do with the good of the