Introduction 1 Reviewing the Basics of Type 2 Discovering Your Type 7 Exploring the Four Conflict Pairs 10 Introducing a Model for Managing Conflict 14 Linking Type to the Conflict Management Process 17 Conflict Profiles of the Sixteen Types 22 ISTJ 24 ISFJ 25 INFJ 26 INTJ 27 ISTP 28 ISFP 29 INFP 30 INTP 31 ESTP 32 ESFP 33 ENFP 34 ENTP 35 ESTJ 36 ESFJ 37 ENFJ 38 ENTJ 39 Building an Action Plan for Managing Conflict 40 Resources 43
Introduction
The real voyage of discovery consists not in seeking new landscapes but in having new eyes. —Marcel Proust
C
onflict is a broad term that describes many types of interactions, but most people identify it as some
type of interaction with a negative emotional charge. Although it may appear to be about a simple, straightforward issue, more often than not conflict exists because some core element of trust, beliefs, authority, or passion is being challenged. By illuminating the underlying issue and needs, both our own and those of the people with whom we interact, we have a far greater chance of defusing the charge and achieving a positive outcome than if we stumble through the conflict blindly.
sixteen different personality types tend to present themselves in a conflict, we can better strategize how to approach conflict, communicate when in conflict with others, and resolve conflict situations. The purpose of this booklet is to help you gain a richer understanding of your personality type and how it guides you in conflict situations. The booklet is a tool for you to use in exploring your own type more deeply, discovering how type and conflict are linked, and learning a model for harnessing type awareness in conflict management. The contents include
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An introduction to basic type concepts A process for beginning the discovery of your own type An exploration of two specific preferences and their relationship with conflict ■ A model for managing conflict Our objective is to provide you with valuable insights into