Meng Jiang
SID: 430588217
Introduction
In this report, I will draw on theories into my work experience in a local English training school in my hometown, to analysis their communication system, and then make some recommendations to improve their school performance.
Description
Last summer, I worked as a registration assistant in a private languages school called Younger; it is a small private English training school, which aims at improving student’s overall English ability to get higher score in English Test. Within Younger organization, the formal communication between school leaders and employees that rely on paper-based format; the informal communication occurs teachers and students that prefer to face-to-face chats. According to the school communication study of Fred C. the formal communication which focuses on exchange the information regarding the work-related of school, and informal communication which emphasises the unofficial message that unrelated to the schools education activities. For Younger school case, I will draw the classical approach theories to analyse formal communication, and using the culture approach to examine the informal communication. Through the analysis, I will find some problems about Youngers’ communications, and give them some suggestions, to help them get improvement in the future.
Analysis
Theory 1
Younger’s formal communication system between employer and employee is familiar with classic approach. According to Webber’s theory of bureaucracy, rules are priority for each organizational functioning; he believed all rules should be in written form. In Younger, to improve students’ English test score in short term, school leaders written specific daily routine and daily objectives to individuals, like when they should wake up, who can take what class and when, and the number of vocabularies students need to memorized each day. Under this system, all things rely on the rules, hierarchy was clearly established