Communication will be the area of this research study. A good communication can enable an organization in better of work quality and performance, and also in decision making. So, the organization will be successful in any project without problems arise due to the poor communication.
This research study will be identifying the factors of verbal communication between site agent and foreign labour in construction site. There will be the factors of language barrier between them, noise barrier from construction site and personality barrier become the barrier for their verbal communication.
Hence, the aim of the research study is to identify the factors affecting the verbal communication between site agent and foreign labour at construction site. Whereas, the objectives will be the following,
- To identify the language barrier between site agent and foreign labour is a factor for verbal communication at construction site
- To identify the noise barrier at construction site is a factor for verbal communication at construction site
- To identify the personality barrier is a factor for verbal communication at construction site
Contents
Chapter 1 Introduction 3
1.1 Background 3
1.2 Problem Statement 4
1.3 Aim and Objectives 5
1.4 Hypothesis 5
1.5 Scope of Study 6
1.6 Research Methodology 7
1.7 Project Outline 8
Chapter 2 Literature Review 9
2.1 Definition of communication 9
2.2 Language Barrier between Site Agent and foreign labour 11
2.3 Noise Barrier at Construction Site 14
2.4 Personality Barrier 16
References 18
Appendix 21
Introduction
Background
Construction industry is a complex and risky of work, the people in construction industry should have a better understanding of the need to practice good communication to ensure the better work quality and performance with a good
References: Aarti R, 2011. Four type of Communication. [online] Available at: < http://www.buzzle.com/articles/four-types-of-communication.html > [Accessed at 23 July 2012] Ann Bannon, 2009 BRE, 2010. BRE Guidance on Construction Site Communication.[online] Available at: < http://books5.net/b/bre-guidance-on-construction-site-communication-w350-book.html > [Accessed at 8 July 2012] Construction Industry David White, Tim Finlay, Malcolm Bolton, 2002. Press in Piling: Ground Vibration and Noise during Pile Installation. Cambridge: Cambridge University Engineering Department Jennifer Gray, 2010 Kate Berardo, 2007. 10 Strategies for Overcoming Language Barriers. [online] Available at: < http://www.culturosity.com/pdfs/10%20Strategies%20for%20Overcoming%20Language%20Barriers.pdf > [Accessed at 23 July 2012] Khaleej Times, 2008 Philida Schellekens & Judith Smith, 2004. Language in the Construction Industry: Communicating with Second Language Speakers. London: The Schellekens Consultancy Ravi Jain, 2012 Rong-Yau Huang, Chin-Tien Huang, Hung Lin, Wen-Hsiang Ku, 2008. Factors Analysis of Interface Problems among Construction Parties. [e-journal] Available through: Journal of Marine Science and Technology [Accessed at 23 July 2012] S Stephen Rampur, 2011. Cultural Barriers to Effective communication. [online] Available at: < http://www.buzzle.com/articles/cultural-barriers-to-effective-communication.html > [Accessed at 23 July 2012] Beth Lee, 2010 Asma Zaineb, 2010. Barriers to Effective Communication in an Organization and Overcoming it. [online] Available at: < http://blog.commlabindia.com/elearning/barriers-to-communication > [Accessed at 23 July 2012] Dan Barker, 2008