Mgt 311 Effective Communication Paper
Effective Communication
Learning Team C
William Francois, Shannon Brennan, Dawn Rose
MGT 311
August 10, 2013
Jamie Dorman
Communication is an important part of an effective team or organization. Communication makes it possible for everyone to operate as one unit with every employee knowing the information needed to perform the job. There are different ways to communicate such as verbally, non-verbally, and visually. Each type allows communication to flow between people to convey messages effectively. These types of communication are vital to the success of any organization or team.
The video, “Teamwork in Hospitality: Communication,” helped illustrate, and explain the different types of communication forms: verbal, …show more content…
non-verbal, and visual communication. Verbal communication allows teams and organizations to work effectively by speaking with one another, such as speaking directions or informing a fellow employee about a customer order. Also verbal communication includes spoken words, and the tone of one’s voice. It is a tangible way of handling situations as well as daily operations because the staff is clear with any instructions given to them, and they know the requirements needed to complete the job. Employees who understand the aspects of their job will achieve their goals, Non-verbal and visual communications come in the form of written documents, hand gestures, facial expressions, and posture. These types of non-verbal and visual communication help a team or organization work effectively by helping employees remember the intended message through use of written communication, and enhancing through the use of body language. When communication is poor, it can lead to many problems within the organization or team.
Poor communication can create havoc in the workplace resulting in mix-ups, poor customer service, and conflicts between employees. Employee conflict limits the effectiveness of how the organization operates. Organizations can solve employee conflict through communicating to find mutual solutions, and organizations can increase the effectiveness of operations by promoting positive communication among employees. Also poor communication can cost a company a tremendous amount of money in damaged products, loss of labor if employees quit over it, and unhappy customers. These are the reasons communication is imperative if a company is to remain …show more content…
successful. Verbal, non-verbal, and visual communication are vital to any team or organization. Clear communication in the workplace is especially important because it helps to eliminate the risk of mistakes. When communication is clear, everything flows smoothly, and goals are met. When that communication breaks down, it can be detrimental to the longevity of any team or organization. “To communicate effectively, it is important to understand that everyone is different in the way they perceive the world and use this understanding as a guide to communicate effectively with others” (Robbins, 2001-2013).
Communication is very important in team work because it allows expressing ideas, establishing relationships of affection and empathy that are translated in an approach of the members of a group of people that make a team.
On the other hand communication means for a leader or manager, the ability to pass on leadership and seeks a compromise or a change among his or her employees. To a manager the simplicity in his or her communication, i.e. the facility to share, transmit and achieve goals. To have a better understanding communication is the main method to build leaderships and work teams. The video “Teamwork in Hospitality: Communication” shows a set of parameters to follow when working as a team, a team is not only an entity that works to achieve a common goal a team needs to be linked and work as a solo with an intrinsic objective to each one of the team members so that task and goals are going to be completed on time and with optimal results. When there is a failure or lack of communication everything will not work as it is expected and obtain poor results, it is very important to share ideas, thoughts, and opinions these three factors help to gather information on what can and cannot be done, also it shows what role might any member of the team can play when performing a task, many qualities will be perceived when communication is
developed.
References
Robbins, T. (2001-2013). Communication Quotes. Brainy Quotes. Retrieved from http://www.brainyquote.com/quotes/topics/topic_communication.html
Learning Team C
William Francois, Shannon Brennan, Dawn Rose
MGT 311
August 10, 2013
Jamie Dorman
Communication is an important part of an effective team or organization. Communication makes it possible for everyone to operate as one unit with every employee knowing the information needed to perform the job. There are different ways to communicate such as verbally, non-verbally, and visually. Each type allows communication to flow between people to convey messages effectively. These types of communication are vital to the success of any organization or team.
The video, “Teamwork in Hospitality: Communication,” helped illustrate, and explain the different types of communication forms: verbal, …show more content…
non-verbal, and visual communication. Verbal communication allows teams and organizations to work effectively by speaking with one another, such as speaking directions or informing a fellow employee about a customer order. Also verbal communication includes spoken words, and the tone of one’s voice. It is a tangible way of handling situations as well as daily operations because the staff is clear with any instructions given to them, and they know the requirements needed to complete the job. Employees who understand the aspects of their job will achieve their goals, Non-verbal and visual communications come in the form of written documents, hand gestures, facial expressions, and posture. These types of non-verbal and visual communication help a team or organization work effectively by helping employees remember the intended message through use of written communication, and enhancing through the use of body language. When communication is poor, it can lead to many problems within the organization or team.
Poor communication can create havoc in the workplace resulting in mix-ups, poor customer service, and conflicts between employees. Employee conflict limits the effectiveness of how the organization operates. Organizations can solve employee conflict through communicating to find mutual solutions, and organizations can increase the effectiveness of operations by promoting positive communication among employees. Also poor communication can cost a company a tremendous amount of money in damaged products, loss of labor if employees quit over it, and unhappy customers. These are the reasons communication is imperative if a company is to remain …show more content…
successful. Verbal, non-verbal, and visual communication are vital to any team or organization. Clear communication in the workplace is especially important because it helps to eliminate the risk of mistakes. When communication is clear, everything flows smoothly, and goals are met. When that communication breaks down, it can be detrimental to the longevity of any team or organization. “To communicate effectively, it is important to understand that everyone is different in the way they perceive the world and use this understanding as a guide to communicate effectively with others” (Robbins, 2001-2013).
Communication is very important in team work because it allows expressing ideas, establishing relationships of affection and empathy that are translated in an approach of the members of a group of people that make a team.
On the other hand communication means for a leader or manager, the ability to pass on leadership and seeks a compromise or a change among his or her employees. To a manager the simplicity in his or her communication, i.e. the facility to share, transmit and achieve goals. To have a better understanding communication is the main method to build leaderships and work teams. The video “Teamwork in Hospitality: Communication” shows a set of parameters to follow when working as a team, a team is not only an entity that works to achieve a common goal a team needs to be linked and work as a solo with an intrinsic objective to each one of the team members so that task and goals are going to be completed on time and with optimal results. When there is a failure or lack of communication everything will not work as it is expected and obtain poor results, it is very important to share ideas, thoughts, and opinions these three factors help to gather information on what can and cannot be done, also it shows what role might any member of the team can play when performing a task, many qualities will be perceived when communication is
developed.
References
Robbins, T. (2001-2013). Communication Quotes. Brainy Quotes. Retrieved from http://www.brainyquote.com/quotes/topics/topic_communication.html