1.1 Identify different reasons why people communicate
People communicate in order to establish and maintain relationships with others.
People want to get views, wishes and information across to others for all kind of reasons. Expressing and sharing ideas, feelings, needs, wishes and preferences.
Develop learning, to make a point, and to understand and be understood.
At Comet Nursery where I volunteer, communication occurs with the parents, children, the teachers, the management, the working staff in the school and with outside professionals and visitors.
Usually, a person wants to communicate to another to ask for something, for example, they might want a drink or some food, or need help with a task. Communication can happen to find out information, to ask and respond to questions, to give information and to give instructions. Communication can also happen for general conversation, for companionship and friendship.
1.2 Explain how effective communication affects all aspects of own work service provision teamwork participation, support and trust empathy and shared understanding
Communication is important because it establishes a relationship between the workers and make sure that everyone understands what they are supposed to do. It helps keep workers together so that they can all work together as a team to accomplish what is needed to be done. And also, it prevents unnecessary redundancies in work and saves time.
Communication in the workplace is important for an effective work environment. Productivity decreases and everyone gets stressed if people do not communicate effectively. Without communication, it makes it harder for others to get their point across. Communication is the key when they try to work together to reach a goal. And the workplace will be more enjoyable and any unfavourable situations can be handled favourably with effective communication.
1.3 Explain why it is important