1. What is the key HR issue(s) of this case?
The key HR issue of this case is not having the policy written or clear. It is important make clear to everyone what the policies are and that they are applied consistently and fairly across the organization. Bruce was not clear on the proper rules of not being able to sell the company product outside. He thought what he was doing wasn’t any different than selling to family and friends, which the other co-worker were doing. HR needs to clearly state to all employees that company products are not for resale, but for employee use only.
2. What action should you take with Bruce? Are there grounds to discipline Bruce? Why/why not?
I think suspending Bruce from the staff purchase program for a limited time is a good action. There are grounds to discipline Bruce by verbally warning him that selling at the flea market or anywhere else in the future is prohibited. That is the first and only step allowed to take in the current situation. Write down in his file that he was warned about this for future reference. Advise him that if it happens again he will get a one-to-three day suspension from work. Counselling Bruce about his problems at home as well should be taken into consideration as it could affect his work in the future.
3. Develop a detailed, comprehensive plan, outlining the HR policies/practices that should be implemented, in order to minimize the company’s risk of another occurrence. Explain the reasons for your recommendations.
First, HR must have a written policy in place. The company should create a new written policy confirming that company product is for the direct use of employees only. Referring this in the new employee orientation presentation is not enough. The policy should be included in an employee handbook and there should be proof in the personnel files that everyone has received a copy with signatures. It should also state that if employees are