Chapter 2 – Theories of Effective Change Implementation-Test bank
Chapter 2 – Theories of Effective Change Implementation
MULTIPLE CHOICE
1.
Effective change involves:
a. content
b. process
c. what is being changed
d. how are the changes being implemented
e. all of the above
(e: Difficult; p. 27)
2.
Behavior (B) is a function of the person himself (P) and the environmental context (E) in which that person operates. Therefore:
a. B * ƒ (P, E)
b. B + ƒ (P, E)
c. B = ƒ (P, E)
d. ƒ (P, E) = B
e. none of the above
(c: Moderate; p. 27)
3.
To understand or to predict behavior, the person and his/her environment have to be considered as one constellation of ____________ factors. The person and his context, in that view, are ____________ variables shaping behavior.
a. interdependent; dependence
b. dependence; interdependent
c. incremental; interdependent
d. interacting; interdependent
e. none of the above
(d: Difficult; p. 27)
The group ____________ is (are) the shared expectations of how group members ought to behave.
a. standards
b. changes
c. norms
d. policy
e. association
(c: Easy; p. 27)
4.
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
15
5.
In Lewin’s view, getting group members to change their behaviors, and having those new behaviors become lasting rather than fleeting, involves breaking a(n)
“____________.”
a. social habit
b. social status
c. organizational culture
d. group culture
e. none of the above
(a: Difficult; p. 27)
6.
To be effective, a change leader’s initial task is to create ____________.
a. behavior
b. characteristics
c. business processes
d. relationship
e. unfreezing
(e: Moderate; p. 29)
7.
Based on Lewin’s Change Model, moving is found in which stage?
a. Stage 1
b. Stage 2
c. Stage 3
d. Stage 4
e. Stage 5
(b: Easy; p. 29)
8.
Based on Lewin’s Change Model, the order of stages are:
a. unfreezing, moving, refreezing.
b. moving, refreezing, unfreezing.
c. unfreezing, freezing, moving.
d. moving,
MULTIPLE CHOICE
1.
Effective change involves:
a. content
b. process
c. what is being changed
d. how are the changes being implemented
e. all of the above
(e: Difficult; p. 27)
2.
Behavior (B) is a function of the person himself (P) and the environmental context (E) in which that person operates. Therefore:
a. B * ƒ (P, E)
b. B + ƒ (P, E)
c. B = ƒ (P, E)
d. ƒ (P, E) = B
e. none of the above
(c: Moderate; p. 27)
3.
To understand or to predict behavior, the person and his/her environment have to be considered as one constellation of ____________ factors. The person and his context, in that view, are ____________ variables shaping behavior.
a. interdependent; dependence
b. dependence; interdependent
c. incremental; interdependent
d. interacting; interdependent
e. none of the above
(d: Difficult; p. 27)
The group ____________ is (are) the shared expectations of how group members ought to behave.
a. standards
b. changes
c. norms
d. policy
e. association
(c: Easy; p. 27)
4.
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
15
5.
In Lewin’s view, getting group members to change their behaviors, and having those new behaviors become lasting rather than fleeting, involves breaking a(n)
“____________.”
a. social habit
b. social status
c. organizational culture
d. group culture
e. none of the above
(a: Difficult; p. 27)
6.
To be effective, a change leader’s initial task is to create ____________.
a. behavior
b. characteristics
c. business processes
d. relationship
e. unfreezing
(e: Moderate; p. 29)
7.
Based on Lewin’s Change Model, moving is found in which stage?
a. Stage 1
b. Stage 2
c. Stage 3
d. Stage 4
e. Stage 5
(b: Easy; p. 29)
8.
Based on Lewin’s Change Model, the order of stages are:
a. unfreezing, moving, refreezing.
b. moving, refreezing, unfreezing.
c. unfreezing, freezing, moving.
d. moving,