Community Policing
Lesson Two Assignment
1. Explain the concept Total Quality Management (TQM) and give examples of each stage of the process (Lesson Two Notes and Internet Research).
TQM is a structured approach to organizational management. It entails several steps to identify, assess and implement solutions to problems. The first step is to identify a problem: This could be a patient complaint or an internal process that is not working. The next step would be to assess any needed corrective action. This is done through teamwork and collaboration by brainstorming on how the complaint can be resolved or what part of the process is not working. The questions to ask are; how can we improve? Additional steps are implementing the new process and checking the quality to see if it is actually an improvement. This is done through feedback, surveys and visual observance.
2. How is the nature of crime changing? What types of crimes do you feel we will have to deal with in the future, possibly some that we presently do not deal with?
Crime has been changing in numerous ways. With the internet, to name a few, there are crimes of fraud, identity theft and hackers using spam and viruses to steal information and funds. Bank robberies are occurring online and criminals are avoiding the risk of getting caught by robbing them in person. New drugs are manufactured or smuggled into the US constantly and law enforcement is not able to keep up.
With the advancements of electronic technology, I foresee many crimes being committed against people who use electronics solely for protecting their home, investments, etc. Hackers will be able to bypass any home security system and gain entry through electronic means. We will no longer be safe in the fortress we thought was solid.
Another crime that has the potential to escalate is the creation and selling of coins similar to bitcoins. Because they are relatively new, people don’t know much about them and take a risk in investing in them.
1. Explain the concept Total Quality Management (TQM) and give examples of each stage of the process (Lesson Two Notes and Internet Research).
TQM is a structured approach to organizational management. It entails several steps to identify, assess and implement solutions to problems. The first step is to identify a problem: This could be a patient complaint or an internal process that is not working. The next step would be to assess any needed corrective action. This is done through teamwork and collaboration by brainstorming on how the complaint can be resolved or what part of the process is not working. The questions to ask are; how can we improve? Additional steps are implementing the new process and checking the quality to see if it is actually an improvement. This is done through feedback, surveys and visual observance.
2. How is the nature of crime changing? What types of crimes do you feel we will have to deal with in the future, possibly some that we presently do not deal with?
Crime has been changing in numerous ways. With the internet, to name a few, there are crimes of fraud, identity theft and hackers using spam and viruses to steal information and funds. Bank robberies are occurring online and criminals are avoiding the risk of getting caught by robbing them in person. New drugs are manufactured or smuggled into the US constantly and law enforcement is not able to keep up.
With the advancements of electronic technology, I foresee many crimes being committed against people who use electronics solely for protecting their home, investments, etc. Hackers will be able to bypass any home security system and gain entry through electronic means. We will no longer be safe in the fortress we thought was solid.
Another crime that has the potential to escalate is the creation and selling of coins similar to bitcoins. Because they are relatively new, people don’t know much about them and take a risk in investing in them.