Preview

Costumer's Perception in Products and Services of Starbucks Essay Example

Good Essays
Open Document
Open Document
610 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Costumer's Perception in Products and Services of Starbucks Essay Example
INTRODUCTION

Starbucks Coffee Company is the leading retailer, roaster and brand of specialty coffee in the world, with more than 15,000 retail locations in North America, Latin America, Europe, the Middle East and the Pacific Rim. They are committed to offer their customers the world’s best coffee and the finest coffee experience – while also conducting their business in ways that produce social, environmental and economic benefits for the communities in which they do business. They believe it’s possible to do well and do good at the same time. Starbucks Corporation is an international coffee and coffeehouse chain based in Seattle, Washington. Starbucks is the largest coffeehouse company in the world, with 17,009 stores in 50 countries, including over 11,000 in the United States, over 1,000 in Canada, over 700 in the United Kingdom, and over 100 in the Philippines. Starbucks sells drip brewed coffee, espresso-based hot drinks, other hot and cold drinks, coffee beans, salads, hot and cold sandwiches and panini, pastries, snacks, and items such as mugs and tumblers. Through the Starbucks Entertainment division and Hear Music brand, the company also markets books, music, and film. Many of the company's products are seasonal or specific to the locality of the store. Starbucks-brand ice cream and coffee are also offered at grocery stores. From Starbucks' founding in later forms in Seattle as a local coffee bean roaster and retailer, the company has expanded rapidly. In the 1990s, Starbucks was opening a new store every workday, a pace that continued into the 2000s. The first store outside the United States or Canada opened in the mid-1990s, and overseas stores now constitute almost one third of Starbucks' stores. The company planned to open a net of 900 new stores outside of the United States in 2009, but has announced 900 store closures in the United States since 2008. Starbucks has been a target of protests on issues such as fair-trade

You May Also Find These Documents Helpful

  • Powerful Essays

    Starbucks is an American global coffee company and coffeehouse chain based in Seattle, Washington. Starbucks is the largest coffeehouse company in the world, with 20,891 stores in 62 countries, including 13,279 in the United States, 1,324 in Canada, 989 in Japan, 851 in China, 806 in the United Kingdom, 556 in South Korea, 377 in Mexico, 291 in Taiwan, 206 in the Philippines, 179 in Turkey, 171 in Thailand, and 167 in Germany (Starbucks Corp). They are also in the food industry, but they are the…

    • 3401 Words
    • 14 Pages
    Powerful Essays
  • Better Essays

    Starbucks was originated in 1971 in Seattle Washington on Pikes Place Market. Starbucks is a specialized whole bean, ground coffee, and tea business/distribution. Over the course of their years Starbucks until this present day builds relationships with millions of customers in over 17,000 stores all over the world. Starbucks are known in Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, China, Cyprus, Czech Republic, Denmark, Egypt, El Salvador, England, France, Germany, Greece, Guatemala, Hong Kong, Hungary, Indonesia, Ireland, Japan, Jordan, Kuwait, Lebanon, Malaysia, Mexico, New Zealand, Netherlands, Northern Ireland, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Scotland, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United States, and Wales. As it has been read Starbucks are very much known all over the world.…

    • 1112 Words
    • 5 Pages
    Better Essays
  • Better Essays

    Starbucks vs Tim Hortons

    • 1379 Words
    • 6 Pages

    Starbucks sells other products in addition to coffee, like teas and fresh food items. It also “licenses its trademarks through … grocery stores and national food service accounts” (Marketline 2012). Some of the brands, besides Starbucks, are Tazo Tea, Seattle’s Best Coffee and Starbucks VIA Ready Brew. Products for sale in Starbucks stores include Italian-style espresso beverages, cold and iced shaken drinks, and both breakfast and lunch items such as pastries, salads and sandwiches. Starbucks also sells warm food items, coffee equipment provides free wireless internet within its stores.…

    • 1379 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    Unit 1 P3 and P4

    • 2053 Words
    • 8 Pages

    Starbucks locations serve hot and cold beverages, whole-bean coffee. Most stores also sell pre-packaged food items, hot and cold sandwiches, and items such as mugs and tumblers. Starbucks. Through the Starbucks Entertainment division and Hear Music brand, the company also markets books, music, and film. Many of the company's products are seasonal or specific to the locality of the store. Starbucks-brand ice cream and coffee are also offered at grocery stores.…

    • 2053 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Starbucks Corporation, founded in 1985 in Seattle, Washington, purchases, roasts and sells whole bean coffees at retail locations worldwide. Starbuck’s in-store products include brewed coffees, espresso beverages, blended beverages, complimentary food items, teas and brewing equipment. At the end of 2009, Starbucks operated through 7, 803 retail locations in 49 countries (Annual Report 4). In recent years, Starbucks’s stock has risen to near record highs (Starbucks Corporation – Finance).…

    • 847 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Starbucks Corporation is an international coffee company and coffeehouse chain based in Seattle, Washington. In October 2006, Starbucks was the largest global roaster and retailer of coffee with more than 12,000 retail stores in 60 countries, some 3,000 of which are to be found in forty countries outside the United States. Looking forward, the company expects 50% of all new store opening to be outside the United States. In 2006, Starbucks closed a decade of astounding financial performance with increasing sales from $697 million to 7.8 billion, net profit from $36 million to 40 million and ROIC was 25.5%. These superior financial performances resulted from the excellent coffeehouse format with designing stores to create a relaxed, informal, and comfortable atmosphere and selling premium roasted coffee, freshly brewed espresso-style coffee beverages, a variety of pastries, coffee accessories, teas, and other products in a coffeehouse setting. This also resulted from superior customer services through highly trained and progressively compensated employees; the strategy of owning stores rather than making franchising arrangement for the basic formula. Sophisticated location strategy, and successful exploration of foreign opportunities also contributed to the Starbucks financial performance.…

    • 1136 Words
    • 33 Pages
    Good Essays
  • Powerful Essays

    Starbuck's Swot Analysis

    • 1549 Words
    • 7 Pages

    Starbucks Corporation, founded in 1971, is a retailer of specialty coffee. Starbucks retails a variety of drip brewed coffee, espresso-based hot drinks, other hot and cold beverages, complementary food items, coffee-related accessories and equipment, teas, ice cream, and items such as mugs, coffee beans, and music and other non-food products through retail stores in approximately 39 countries worldwide. The company operates primarily in the US. It is headquartered in Seattle, Washington and employs about 150,000 people. Starbucks mission is “To inspire and nurture the human spirit— one person, one cup, and one neighborhood at a time” (www.Starbucks.com). Top management believes in involvement in the activities of the corporation and employees enjoy unsurpassed benefits in the industry. Schultz strongly believes that Employee satisfaction is directly related to customer satisfaction.…

    • 1549 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Starbucks Red Flags of Fraud

    • 2320 Words
    • 10 Pages

    Starbucks Coffee Company opened its first store in Seattle, Washington in 1971 offering fresh-roasted whole bean coffees. “Howard Schultz (Starbucks chairman, president and chief executive officer) joined Starbucks in 1982 as director of retail operations and marketing. Starbucks begins providing coffee to fine restaurants and espresso bars” (Starbucks, 2012). In 1985, ``Howard founds Il Giornale, offering brewed coffee and espresso beverages made from Starbucks coffee beans`` (Starbucks, 2012). Two years later Howard Schultz purchases Starbucks assets with the help of local investors and Il Giornale changes its name to Starbucks Corporation and stores open in Chicago and Vancouver, Canada increasing the total number of stores to 17. Starbucks currently has over 16,000 stores in 50 countries and considers the company ``the premier roaster and retailer of specialty coffee in the world`` (Starbucks, 2012). Starbucks mission statement is `` to inspire and nurture the human spirit-one person, one cup, and one neighborhood at a time`` (Starbucks, 2012). Starbucks refers to their employees as partners and their focus is to create a workplace that values and respects people from diverse backgrounds and to conduct business in an ethical manner. Starbucks has a business and ethics compliance program in place to help ensure that all employees make ethical decisions in the workplace.…

    • 2320 Words
    • 10 Pages
    Powerful Essays
  • Satisfactory Essays

    Starbucks Corporation is an international coffee and coffeehouse chain based in Seattle, Washington. Starbucks is the largest coffeehouse company in the world,with 17,009 stores in 50 countries, including over 11,000 in the United States, over 1,000 in Canada, over 700 in the United Kingdom, and over 150 in Turkey. Starbucks sells drip brewed coffee, espresso-based hot drinks, other hot and cold drinks, coffee beans, salads, hot and cold sandwiches and panini, pastries, snacks, and items such as mugs and tumblers. Through the Starbucks Entertainment division and Hear Music brand, the company also markets books, music, and film. Many of the company's products are seasonal or specific to the locality of the store. Starbucks-brand ice cream and coffee are also offered at grocery stores. From Starbucks' founding in later forms in Seattle as a local coffee bean roaster and retailer, the company has expanded rapidly. In the 1990s, Starbucks was opening a new store every workday, a pace that continued into the 2000s. The first store outside the United States or Canada opened in the mid-1990s, and overseas stores now constitute almost one third of Starbucks' stores.The company planned to open a net of 900 new stores outside of the United States in 2009,but has announced 900 store closures in the United States since 2008.…

    • 654 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    Starbucks is the world’s largest specialty coffee retailer, Starbucks has more than 16,000 retail outlets in more than 35 countries. Starbucks owns more than 8,500 of its outlets, while licensees and franchisees operate more than 6,500 units worldwide, primarily in shopping centers and airports. The outlets offer coffee drinks and food items such as pastries and confections, as well as roasted beans, coffee accessories, teas and a line of compact discs. The company also owns the Seattle's Best Coffee and Torrefazione Italia coffee brands. In addition, Starbucks markets its coffee through grocery stores and licenses its brand for other food and beverage products. Starbucks Corporation was founded in 1985 and is based in Seattle, Washington. (Bramhall)…

    • 1739 Words
    • 7 Pages
    Better Essays
  • Best Essays

    Starbucks, Case Study

    • 2084 Words
    • 9 Pages

    The company has gained its brand reputation by offering a wide and innovative range of products, such as: hot and cold drinks, coffee beans, salads, hot and cold sandwiches, sweet pastries, snacks, but also items like mugs and tumblers (Starbucks 2012).…

    • 2084 Words
    • 9 Pages
    Best Essays
  • Good Essays

    “Starbucks began in 1971 in the Seattle’s pike place market as a retailer that roasted whole and ground coffee beans” (Starbucks, 2011). They later became the best known coffee shop in the world. According to "Starbucks" (2011), the organization has a total of 17,003 locations in 55 different countries. “Starbucks mission is to inspire and nurture the human spirit-one person, one cup, and one neighborhood at a time” (Starbucks, 2011). Team C will first decide what Starbucks competitive advantages are, and what strategies could be used to improve innovation and sustainability in a global market. Next team C will explain why starbucks chose these strategies and how the choices will affect sustainability and long-term organizational performance. Finally team C will discuss how the global market will affect the business strategy of Starbuck’s.…

    • 977 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Starbucks Media Plan

    • 3521 Words
    • 12 Pages

    Starbucks coffee opened as a single store in the 1970’s, Seattle. Since then, Starbucks has thrived and become the top household brand name coffee company. They have received worldwide notoriety through personal contact with their foreign coffee distributors and through their ownership of approximately 9,000 shops in 10 countries. However, the recent economic recession has forced Starbucks to close approximately 900 stores since March of 2008, and 88 Starbucks have closed in California alone. Starbucks currently faces the challenge of regaining composure in the current economic crisis.…

    • 3521 Words
    • 12 Pages
    Powerful Essays
  • Better Essays

    References: Cahill, D. (1996). Hit target market with your best shot. Marketing News, 30(24), 7. Retrieved from http://search.proquest.com/docview/216329543?accountid=32521…

    • 1110 Words
    • 7 Pages
    Better Essays
  • Powerful Essays

    The Company 's objective is to establish Starbucks as the most recognized and respected brand in the world. Starbucks purchases and roasts high-quality whole bean coffees and sells them along with fresh,…

    • 2423 Words
    • 10 Pages
    Powerful Essays