1.Age Group Analysis
I have conducted my research analysis based on 88 employees who are mostly from McDonald's in central London area. The pie chart below shows the % of respondents in terms of age group.
Figure 1: Age Group
The above pie chart reflects the fact that the highest numbers of respondent were age group 18-24. Some of them just started their career after school with McDonald’s thinking they can go up the ladder, and some of them think that they need challenging job.
The second highest respondents were age group 25-30. Most of the employees of this age group work part time. They are working in McDonald’s as they think the job is very flexible and suits to the other commitments and responsibilities of their life.
The third age group was 31-35, which was only 3%. People at this age group are mostly working as shift running managers and area managers. They are very few in numbers compare to the other crew members.
In my pie chart the respondents above age 35 is 0% because employees of this age group are mostly assistant managers and store managers. So I had chosen to have an informal discussions with them rather than giving them my questionnaire.
2. Application of Taylor’s Theory on Secondary Research
The idea that McDonald’s had, was to provide quality fast food at cheap price. McDonald’s is a complete success as demand for their product is enormous. The management uses the scientific management theory by giving each member of staff a different job like a production line (e.g. One employee cook burgers and another put the burgers in buns). This means that employees are given small jobs that are repetitive, but they still able to do more than one specific task. (www.coursework.info)
2.1 Scientifically Developed Timing (Fair Day’s Work)
Based on my experience I have seen the presence of Taylor’s theory in McDonald’s restaurants. All their jobs are scientifically developed and they allocate people according to the job