Study Guide –Exam #1
Spring, 2013
Safety Net Theory Define the Safety Net Theory.
It is poorly trained, looking for easy way out, short term thinking. Its toxic. Describe the “toxic net” that is used by managers to get compliance. Everything needs an incentive or a threat. (extrinsic motivation) Describe the “purity approach” that is used by leaders to get engaged employees Difficult at first, gets easier and do get predictable behavior thru a pure culture. Intrinsic motivation, it’s more of an purity approach. There is honesty.
Describe the employee’s attitudes and view of the purity approach.
More volunteers, they are on the team, empowered, engaged, trusted, better overall attitude, productive from the heart, self-manage, fearless, can make decisions, I care attitude, flexible, customer focused, our needs are fulfilled, people will take initiative, employees have pride in what they do, intrinsically motivated and want to do the right thing.
Describe the employee’s attitudes and view of the “toxic net” approach.
Hatred, want a union, need extra payment, I shall shut up, I will soon quit, this doesn’t feel right, psychologically withdraw.
What does management get from using the purity approach?
Free productivity, relationships and team-spirit, a company spirit, dedication out of employees, less management, more time to lead and work on vision (direction), management would experience a willing flexibility, fewer problems, employees with less fear to make mistakes, no tricks needed, upward communication, less union interference, employees become self-policing, get more control, less trouble, predictable behavior.
What does management get from using the “toxic net” approach?
Create their own problems and create even more problems, get unions, everything needs an incentive or a threat.
Which approach to controlling people is easier to implement over time? Leadership and values approach is easier to implement