ACADEMIC YEAR 2011/2012 (SEMESTER 3)
PROGRAMME: 1DBU, 1DHR
COURSE ASSESSMENT
Coursework is divided into two separate components:
(a) Written Team Assignment (60 marks)
Students are expected to have a keen understanding of the role and importance of organisational behaviour to firms. A variety of case studies are provided to illustrate the various organisational behaviour concepts that students are required to analyse.
(b) Presentation (40 marks)
Students are required to present the report made based on the analysis of the following cases.
Mini Case Study/Presentation
Students are required to answer question based on the following mini cases:
Case - Madam May May is a head of department in an organisation. She has about 20 subordinates from diverse background working under her supervision. Currently she is facing some problems in managing her subordinates. The following are the descriptions of her problems:
1. One of her subordinates, Ms. Apple Ang, always comes late for work for about 10 – 20 minutes. She is always apologetic when she comes late, giving various reasons for her lateness. Madam May May is undecided on whether to punish Ms. Apple Ang for her lateness or to accept her reasons.
2. Mr. Ben Ban is a new staff who joined the organisation 4 months ago. He is still under probation. Madam May May is satisfied with his learning attitude however he is still unable to adapt to the culture of her department. Madam May May would like to guide him in his learning in order to improve his performance.
3. Ms. Cecilia Chiang is an outspoken staff, who likes to give comments and feedback in meetings. The first few times when she voiced out her opinions in the meetings, Madam May May was happy with her comments and praised her for doing so. However, since then, Cecilia started to comment on almost everything during meetings and this has seriously distracted discussions and prolonged the meetings