Management and Medium Reference Essay Example
Chapter 2
Global E-Business: How Businesses Use Information Systems
True-False Questions
1.
Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information. Answer: True Difficulty: Easy Reference: p. 52
2.
Deciding whether to introduce a new product line is the responsibility of an operational manager. Answer: False Difficulty: Easy Reference: p. 57
3.
Operational-level manufacturing systems deal with the firm’s long-term manufacturing goals, such as where to locate a new plant. Answer: False Difficulty: Medium Reference: p. 46
4.
Transaction processing systems are most commonly used by the senior management level of an organization. Answer: False Difficulty: Medium Reference: p. 52–53
5.
A transaction processing system is a computerized system that performs and records the daily routine transactions necessary to conduct business. Answer: True Difficulty: Easy Reference: p. 52
6.
A hotel reservation system is a typical example of a management information system. Answer: False Difficulty: Medium Reference: p. 52
7.
Management information systems typically support nonroutine decision making. Answer: False Difficulty: Medium Reference: p. 53–54
8.
The decision to grant credit to a customer is normally made by the middle manager. Answer: False Difficulty: Medium Reference: p. 52
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9.
Transaction processing systems are the basic business systems that serve the operational level of the organization. Answer: True Difficulty: Medium Reference: p. 52
10.
Managers need TPSs to monitor the status of internal operations and the firm’s relations with the external environment. Answer: True Difficulty: Medium Reference: p. 52
11.
Most MISs use sophisticated mathematical models or statistical techniques. Answer: False Difficulty: Medium Reference: p. 53–54
12.
Decision-support systems help managers make decisions that are
Global E-Business: How Businesses Use Information Systems
True-False Questions
1.
Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information. Answer: True Difficulty: Easy Reference: p. 52
2.
Deciding whether to introduce a new product line is the responsibility of an operational manager. Answer: False Difficulty: Easy Reference: p. 57
3.
Operational-level manufacturing systems deal with the firm’s long-term manufacturing goals, such as where to locate a new plant. Answer: False Difficulty: Medium Reference: p. 46
4.
Transaction processing systems are most commonly used by the senior management level of an organization. Answer: False Difficulty: Medium Reference: p. 52–53
5.
A transaction processing system is a computerized system that performs and records the daily routine transactions necessary to conduct business. Answer: True Difficulty: Easy Reference: p. 52
6.
A hotel reservation system is a typical example of a management information system. Answer: False Difficulty: Medium Reference: p. 52
7.
Management information systems typically support nonroutine decision making. Answer: False Difficulty: Medium Reference: p. 53–54
8.
The decision to grant credit to a customer is normally made by the middle manager. Answer: False Difficulty: Medium Reference: p. 52
17
9.
Transaction processing systems are the basic business systems that serve the operational level of the organization. Answer: True Difficulty: Medium Reference: p. 52
10.
Managers need TPSs to monitor the status of internal operations and the firm’s relations with the external environment. Answer: True Difficulty: Medium Reference: p. 52
11.
Most MISs use sophisticated mathematical models or statistical techniques. Answer: False Difficulty: Medium Reference: p. 53–54
12.
Decision-support systems help managers make decisions that are