What is management?
Fayol- ADMIN- Forecast & plan, Organise, command, coordinate and control
POCCC- Planning, organising, commanding, co-ordinating, controlling.
Brech- Planning, control, co-ordination and motivation
Drucker- MANAGEMENT BY OBJECTIVE- The systematic organisation of economic resources.
Cole- Planning, Organising, motivating and controlling
Weber- ADMIN- Well defined hierarchy of authority, system of rules covering rights and duties of employees, system of procedures for dealing with work situations
Taylor- SCIENTIFIC- Break down jobs into elements, specialisation, relations between management and workers and division of labour.
First class - Those who are naturally motivated to work
Soldiering – Work systematically slower thus slowing down productivity
Classical/ Scientific Management – Advantages and Disadvantages
Week Two- Human Relations
Focuses on the social factors at work and behaviour of employees within an organisation, and examining the effects of social relations, motivations and leadership style on productivity.
The most important social scientific investigations ever were undertaken by Elton Mayo they consisted of :
The illumination experiments- Changed lighting. The productivity increased when any changes were made. This was because they were watched, demonstrated that not only physical environment influenced productivity.
The relay assembly test room- Women were placed in similar conditions to before, however hours of work were changed, rest periods introduced, observers adopted a friendly manor keeping them informed of the progress, Higher productivity was because of interest showed by management.
The bank wiring observation room- Men formed own groups, within the group’s leaders emerged that decided upon the norms of the group. Group pressures on individual workers were stronger than financial incentives.
The interview programme