-The three components of an attitude are cognition, affect, and behavior. F
-The intent to act in a certain way is the affective component of an attitude. F
-The affective component of attitude is the emotional, or feeling, segment of an attitude. T
-The cognitive component of an attitude describes an intention to behave in a certain way toward someone or something. F
-According to Festinger, people seek consistency between their attitudes and their behaviors. T
-No individual can completely avoid dissonance. T
-Individuals will be more motivated to reduce dissonance when they believe the dissonance is due to something they cannot control. F
-Rewards can offset dissonance. T
-Attitudes that our memories can easily access are less likely to predict our behavior. F
-Job satisfaction describes a positive feeling about a job, resulting from an evaluation of its characteristics. T
-Job involvement measures the degree to which people identify psychologically with the organization's mission and vision. F
-An individual's involvement w/, satisfaction with, and enthusiasm for the work he or she does is known as employee engagement. T
-Disengaged employees have a tendency to invest time but not energy or attention into their work. T
-The single global rating approach to measuring job satisfaction is more sophisticated than the summation of job facets approach. F
-Asking employees how they feel about key elements in a job and then adding the results to create an overall job satisfaction score is the single global rating approach to job satisfaction. F
-Creating a satisfied workforce guarantees successful organizational performance. F
-To effectively control the undesirable consequences of job dissatisfaction, employers should try to control the different responses to dissatisfaction. F
-Differences in easily perceived characteristics, such as gender, race, ethnicity, age, and