Definition: Perception is the identification and interpretation of sensory information which we get in order to represent & understand the behavior or environment. Perception is process of collecting information through our various senses, identification from it and making interpretation.
Perception is nothing but a way of thinking yourself on a particular situation and taking decision on the base of your mind reacting on it.
Thus every person ideas and perception differs from each person and their values to a particular situation is different. So every individual perception is different at a visual image.
It may also come from the previous experience & learning, attitudes & interests, needs & feelings and the current situation all affect perception.
It differs due to personal, socioeconomic and cultural differences.
Personal perception: the age, gender, past experience of young children, teenagers and adults perceptions / imaginary is different.
Cultural perception: it includes customs, belief system, languages, religious and historic perspective. And it also get change with all this cultural mind set.
Diagrammatic representation of perception pyramid:
Foundation
This diagram represent show how the perception process take place and how the process returns the value and what it does. Its cycle of every time they want to think and make any decision.
Importance of perception in service sector:
Perception is most important factor for the person to judge any person or anything related to decision making in day to day life because what decision on the spot he/she has to take are to be taken on the spot so for that the perception of that must be very important to accurate it.
It helps to develop interpersonal skills and take decisions quick and accurate which can help the company to work more with less time.
For seeing other accurately is makes easier knowing himself.
It also help the