Performance Rating Written Report
Chapter 10
PERFORMANCE RATING
KEY POINTS:
Use ratings to adjust observed times to those expected with standard performance.
Speed rating is the fastest and simplest method.
For a study with long elements, rate each separately.
Rate the operator before recording the time.
For a study with short elements, rate the overall study.
Practice, practice rating.
Performance rating - is a means of adjusting the observed time on a job, to derive the time required for a qualified operator to do the job when working at standard pace.
-is probably the most important step in the entire work measurement procedure. It is also the step most subject to criticism, since it is based entirely on the experience, training, and judgment of the work measurement analyst.
Standard Performance
- Is defined as the level of performance attained by a thoroughly experienced operator working under customary conditions at a pace neither too fast nor too slow, but representative of one that can be maintained throughout the day. For example, if the benchmark of dealing 52 cards in 0.50 minutes is established, a complete and specific description should be given of the distance of the four hands dealt with respect to the dealer, as well as the technique of grasping, moving and disposing of the cards. The benchmark example should be supplemented by a clear description of the characteristics of an employee carrying out a normal performance. A representative description of such an employee might be as follows: a worker who is adapted to the work and has attained sufficient experience to perform the job in efficient manner, with little or no supervision. The worker possesses coordinated mental and physical qualities, enabling him or her to proceed from one element to another without hesitation or delay, in accordance with the principles of motion economy. The worker maintains a good level of efficiency through knowledge and proper use of all tools and equipment
PERFORMANCE RATING
KEY POINTS:
Use ratings to adjust observed times to those expected with standard performance.
Speed rating is the fastest and simplest method.
For a study with long elements, rate each separately.
Rate the operator before recording the time.
For a study with short elements, rate the overall study.
Practice, practice rating.
Performance rating - is a means of adjusting the observed time on a job, to derive the time required for a qualified operator to do the job when working at standard pace.
-is probably the most important step in the entire work measurement procedure. It is also the step most subject to criticism, since it is based entirely on the experience, training, and judgment of the work measurement analyst.
Standard Performance
- Is defined as the level of performance attained by a thoroughly experienced operator working under customary conditions at a pace neither too fast nor too slow, but representative of one that can be maintained throughout the day. For example, if the benchmark of dealing 52 cards in 0.50 minutes is established, a complete and specific description should be given of the distance of the four hands dealt with respect to the dealer, as well as the technique of grasping, moving and disposing of the cards. The benchmark example should be supplemented by a clear description of the characteristics of an employee carrying out a normal performance. A representative description of such an employee might be as follows: a worker who is adapted to the work and has attained sufficient experience to perform the job in efficient manner, with little or no supervision. The worker possesses coordinated mental and physical qualities, enabling him or her to proceed from one element to another without hesitation or delay, in accordance with the principles of motion economy. The worker maintains a good level of efficiency through knowledge and proper use of all tools and equipment