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Chapter 1

Self-Assessment Test

1.An information system is a set of interrelated components that collect, manipulate and disseminate data and information and provide a feedback mechanism to meet an objective.

2.Data consists of raw facts, such as an employee number.

3.Knowledge workers are usually professionals in science, engineering, business and other areas. True

4.A system is a set of elements or components that interact to accomplish a goal

5.A measure of what is produced divided by what is consumed is known as efficiency.

6.A specific objective of a system is called a performance standard. True.

7.A computer-based information system (CBIS) consists of hardware, software, databases, telecommunications, people and procedures.

8.Computer programs that govern the operation of a computer system are called software.

9. Payroll and order processing are examples of a computerized knowledge management system. False

10.What is an organized collection of people, procedure, software, databases and devices used to create, store, share and use the organization’s experience and knowledge? Knowledge management (KM)

11.Enterprise resource planning (ERP) is a set of integrated programs that manage vital business operations.

12.What defines the problems and opportunities of an existing system? Systems analysis

13.Information systems literacy is a literacy is a knowledge of how data and information are used by individuals, groups and organizations.

Review Questions

1.What is an information system? What are some of the ways information systems are changing our lives?

IS is a set of interrelated elements or components that collect, manipulate, store and disseminate data and information and provide a corrective reaction to meet an objective. Example – checking in for a flight on an iPhone app and the information is sent to the airline

2.How is data different from information? Information from knowledge?

Data is collection

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