schein article
Organizational Culture
Edgar H. Schein
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This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
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ABSTRACT: The concept of organizational culture has received increasing attention in recent years both from academics and practitioners. This article presents the author's view of how culture shouM be defined and analyzed if it is to be of use in thefield of organizational psychology.
Other concepts are reviewed, a brief history is provided, and case materials are presented to illustrate how to analyze culture and how to think about culture change.
To write a review article about the concept of organizational culture poses a dilemma because there is presently little agreement on what the concept does and should mean, how it should be observed and measured, how it relates to more traditional industrial and organizational psychology theories, and how it should be used in our efforts to help organizations. The popular use of the concept has further muddied the waters by hanging the label of"culture" on everything from common behavioral patterns to espoused new corporate values that senior management wishes to inculcate (e.g., Deal & Kennedy, 1982;
Peters & Waterman, 1982).
Serious students of organizational culture point out that each culture researcher develops explicit or implicit paradigms that bias not only the definitions of key concepts but the whole approach to the study of the phenomenon (Barley, Meyer, & Gash, 1988; Martin & Meyerson, 1988; Ott, 1989; Smircich & Calas, 1987; Van
Maanen, 1988). One probable reason for this diversity of approaches is that culture, like role, lies at the intersection of several social sciences and reflects some of the biases of eachwspecifically, those of anthropology, sociology, social psychology, and
Edgar H. Schein
This document is copyrighted by the American Psychological Association or one of its allied publishers.
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
I
I
II
II
I
II
ABSTRACT: The concept of organizational culture has received increasing attention in recent years both from academics and practitioners. This article presents the author's view of how culture shouM be defined and analyzed if it is to be of use in thefield of organizational psychology.
Other concepts are reviewed, a brief history is provided, and case materials are presented to illustrate how to analyze culture and how to think about culture change.
To write a review article about the concept of organizational culture poses a dilemma because there is presently little agreement on what the concept does and should mean, how it should be observed and measured, how it relates to more traditional industrial and organizational psychology theories, and how it should be used in our efforts to help organizations. The popular use of the concept has further muddied the waters by hanging the label of"culture" on everything from common behavioral patterns to espoused new corporate values that senior management wishes to inculcate (e.g., Deal & Kennedy, 1982;
Peters & Waterman, 1982).
Serious students of organizational culture point out that each culture researcher develops explicit or implicit paradigms that bias not only the definitions of key concepts but the whole approach to the study of the phenomenon (Barley, Meyer, & Gash, 1988; Martin & Meyerson, 1988; Ott, 1989; Smircich & Calas, 1987; Van
Maanen, 1988). One probable reason for this diversity of approaches is that culture, like role, lies at the intersection of several social sciences and reflects some of the biases of eachwspecifically, those of anthropology, sociology, social psychology, and