ABSTRACT
Abstract
This study explored the effect of work related stress on the individual. The results of work stress then affecting the organisation financially and the individual personally. It has been suggested that due to pressure of economic rationalism, workforce numbers have been cut back but the amount of work has remained the same and as a result workers in full time positions are experiencing job intensification, increased work pressure and longer hours, all of which contribute to work stress. This study participant was a 40 year old male full time worker in a high responsibility position with the Information Technology department of an organisation. The hypothesis that employees with high work stress that did affect productivity was being adversely affected was supported, with the participant expressing a desire to produce better work than was being allowed due to the time constraint, unrealistic deadline and lack of communication in the organisation. It was concluded that effective communication and acknowledgement of expertise was a possible solution to decrease work stressor and thereby increase productivity.
Work related stress is fast becoming the norm in many organisations. “Nearly two-thirds of Australian employees say they are under extreme stress at work.” (McShane & Travaglione 2005 p224) Workplace stress is defined as the harmful physical and emotional response that occurs when there is a poor match between job demands and the capabilities, resources or needs of the worker. This is often caused by poor work conditions, poor communication between colleagues, harassment, unreasonable work expectations, impossible deadlines, lack of autonomy and management bullying to name a few. The workplace has changed significantly in the recent decade and technology has allowed for new means of communication and ways to