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    7 8 9 10 11 Registrations 4 6 4 5 10 8 7 9 12 14 15 a) Develop a 3 year moving average to forecast registrations from year 4 to year 12. Year 4 5 6 7 8 9 10 11 12 Forecast 4.6 5 6.3 7.6 8.3 8 9.3 11.6 13.6 b) Estimate demand again for years 4 to 12 with a 3 year weighted moving average in which registrations in the most recent years are given a weight of 2‚ and registrations in the other 2 years are each given a weight of 1. Year 4 5 6 7 8 9 10 11 12 Forecast 4.5 5 7.25 7.75 8 8.25 10 12.25

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    Ikea Operations Management

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    Hong Kong Environment Light Sound Temperature Humidity Man Machine/Technology Posture Fatigue Physical comfort 1 A little about me … • Calvin Or • Assistant Professor‚ Dept of IMSE • BEng.‚ Industrial Engineering & Engineering Management • MSc‚ Industrial Engineering • PhD‚ Industrial & Systems Engineering Contact Information – Tel: 2859-2587 – Email: klor@hku.hk – Office hour: By appointment 2 Course syllabus 3 About my teaching and class • Teaching is about sharing

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    Based on that data‚ it reaches out to the customers in advance and reminds them the routine service procedure is due. How could Village Volvo manage its back office (i.e repair‚ operations) like factory? • Village Volvo established 4 work bays in addition to an office‚ waiting area and storage room. • On the operations front‚ after a preliminary diagnosis from the mechanic‚ the service manager will get in touch with the customers on the estimates on cost and timeline. How can Village Volvo differentiate

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    increase job satisfaction of middle management Q3. Strategic planning as a broad concept consists of a. corporate strategy and business strategy b. strategy formulation and strategy implementation c. inputs and outputs d. environmental analysis and internal analysis Q4. According to Herzberg‚ which of the following is a maintenance factor? a. Salary b. Work itself c. Responsibility d. Recognition Q5. A major problem with a task force type of management is a. there is no logical basis for

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    2 Operations Strategy in a Global Environment PowerPoint presentation to accompany Heizer and Render Operations Management‚ 10e Principles of Operations Management‚ 8e PowerPoint slides by Jeff Heyl © 2011 Pearson Education‚ Inc. publishing as Prentice Hall 2-1 Developing Missions and Strategies Mission statements tell an organization where it is going The Strategy tells the organization how to get there © 2011 Pearson Education‚ Inc. publishing as Prentice Hall 2-2

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    Operations strategy provides a plan that specifies policies that use organizational resources. This strategy focuses on specific capabilities that give businesses their competitive edge. Home Depot’s goal is to provide the highest level of service‚ a wide selection of products‚ and the most competitive prices to their consumers. Their competitive strategy and leadership approach supports all aspects of the company’s mission and business plan. Home Depot uses four competitive variables of cost‚ time

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    Operation Management Ii

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    Cost - Risk In this case‚ the advantages that Deaconess Clinic‚ as a service company‚ would have if they performed it in-house would be at quality and risk factors. If the cooking activity performed within the hospital‚ it would be easier for the management to control the quality of the food‚ and minimizing the risk of contamination from outside. Other than that‚ employees could feel more about the “family” atmosphere if they doing the activity in a same room and doing teamwork. On the other hand

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    Operation Management Exam

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    EXAMINATION I NAME: __________________________________________________________ 1. David Upton is president of Upton Manufacturing‚ a producer of Go-Karts tires. Upton makes 2500 tires per day with the following resources: Labor: 50 hours per day @15.00 per hour Raw Material: 20‚000 lbs. per day at @ $3 per lb Energy: $5‚000 per day Capital: $10‚000 per day a) What is the labor

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    for the parent and the subsidiary. Do the result seem misleading? b. Compute the multifactor productivity figures for labor and capital together. Are the results better? c. Calculate raw material productivity figures (unit/$ where $1= FC 10). Explain why these figures might be greater in the subsidiary. 6 Various financial data for 2004 and 2005 follow. Calculate the total productivity measure and the partial measures for labor‚ capital‚ and raw materials for this company for

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    Operation Management Case

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    |D |3 | |I |E‚ G‚ H |3 | a. Construct the appropriate network diagram. (10 points) [pic] [pic] b. What is the project completion time? A-C-F-G-I OR A-D-F-G-I =3+4+6+2+3=18 WEEKS c. Suppose you want to shorten the completion time as much as possible‚ and you have the following

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