Marketing Management Assignment 1 201226218H Cheung Yik Fung Consider Porter’s value chain and the holistic marketing orientation model. What implications do they have for marketing planning? How would you structure a marketing plan to incorporate some of their concepts? Porter’s value chain has two parts. First is the primary activities which cover the inbound logistics‚ operations‚ outbound logistics‚ marketing and sales‚ service. Second is the support activities which include procurement‚ technology
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Marketing consists of four factors‚ which are Product‚ Price‚ Place and Promotion. Firstly lets discuss about the first factor‚ which is the product. From what we understand a product is defined as a good‚ service‚ or an idea‚ which consists of both tangible and intangible features‚ which meets the consumers needs. This is received in the method of money in which a consumer pays in exchange of a product. For example a consumer will pay x amount of money in order to purchase a MacBook Pro which is
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Table of contents Introduction 2 Body 2 Marketing management philosophy 2 Marketing Orientation 3 Marketing environment 4 Macro external environment 4 Micro internal environment 5 SWOT analysis 6 Strengths 6 Weakness 6 Opportunity 7 Threats 7 Marketing Research 7 Customer Analysis 8 Consumer Buying Behaviour 8 Targeting Customers 8 Marketing mix 9 Positioning 9 The Four P’s 9 Conclusion and recommendation 10 Reference 12 Watsons Marketing Research Introduction Watsons Your Personal
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tactics. Also‚ there was a need to shift the customer back to the hub of the decision to develop holistic customer experience and protect increasing indirect and direct competitors from grabbing the market share. In this paper‚ there is a proposed marketing plan based on the requirement of Starbucks to step back to its underlying goals of fostering relationships and offering high quality coffee to its customers. The key message was therefore back to the roots. Table of
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Principles of Marketing Exam 1 Study Guide Chapter 1 1. Define Needs‚ Wants and Demands. Provide examples. 2. Define Marketing Offers. Provide examples. 3. Define Market. Provide examples. What is the difference between consumer market and industrial market? 4. Define Customer Delivered Value (Customer Perceived Value). How do customers choose among alternative products? Provide examples. 5. What are the components of total value and total costs? Provide examples. 6. Why customer satisfaction
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Administration (Marketing) SAMSUNG GALAXY NOTE II Teams: Eunice Fang Zi Xin Jesslyn Lim Hui Ting Tony Tan Xiang Cheng Yvonne Lee Shan Shan Table of Contents 1. Introduction 1a. Brief of Samsung Company Profile 1b. Information of Samsung Product 1c. Detail Specification of the Product 2. Marketing Objectives 3. Analysis 3a. Marketing Research Analysis 3b. Macro-environmental Analysis 3c. Market Segmentation‚ Targeting and Positioning Analysis 3d. SWOT Analysis 4. Marketing Mix Strategies
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INTRODUCTION Service tax is a tax on Services. Service tax is not a tax on profession / trade but it is a tax on the service provided in exercise of the profession / trade. It is leviable only if there is provision of service. SALE V/S SERVICE Service is different from sale. The fact that some goods have been used in the course of providing service’ doesn’t make that transaction a sale. The nature of the transaction depends on the intention of the parties. If the parties intended to enter into
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1. 5 Core concepts of marketing Needs‚ wants and demands Needs: Needs emerge from a state of felt deprivation. It can be physical‚ social (feelings)‚ or individual (knowledge). All human beings have needs & share these needs. Needs are generic. Wants: individual choices of product that is used to satisfy the needs. Shaped by culture and personality. Ex: 1 thirsty person wants to drink mineral water‚ while the other thirsty person wants to drink coca cola. Demand: Enough money to buy it. Backed
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THIRTEEN CUSTOMER SERVICE FACTS BY: Michael A. Aun‚ CSP‚ CPAE Speaker Hall of Fame Reference - http://www.nsacentralflorida.com/Articles/Thirteencsfacts.pdf Thirteen Customer Service Facts. Fact Number One Dissatisfied customers tell an average of ten other people about their bad experience. Twelve percent tell up to twenty people. In very simple terms‚ bad news spreads rather quickly. Don’t think for a moment that your poor performance in servicing your client goes unnoticed. Not only
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In this paper‚ I will be giving a report on my best service experience and any recommendations that could have made my encounter better from one of ten service encounters that I conducted throughout the semester. I will also be including my worst service encounter experience from one of those ten service encounter forms mentioned a moment ago as well as any recommendations that could have made the encounter one of my best. On May 7‚ 2004 I had to take my son‚ Darian‚ to see an allergy and asthma
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