“CUSTOMER SATISFACTION” - An Experience with Ltd. 1|Page Internship Report on “Customer Satisfaction of Grameen Phone LTD” Submitted to Anahita Ahmed BRAC Business School BRAC University Submitted By Marzana Moslem Mouli ID - 07304087 Dept. –BBS Submission Date 22nd December‚ 2011 2|Page Chapter- 1 Introductory PART 3|Page Transmittal Message December 22‚ 2011 Anahita Ahmed BRAC Business School BRAC University 66 Mohakhali‚Dhaka Subject: Submission
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Leadership entails a number of different parts and can come from any position in the school. The administration is the main source of leadership in a school. Generally‚ we associate school leadership with superintendents and principals. People in these positions are in charge of making decisions‚ which run the school. However‚ teachers can also provide leadership in their classroom and through activities and other extracurricular activities. Katzenmeyer and Moller (1996) argue “…there is a sleeping
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Q1. Are you using DTH? a. Yes b. No Q2. Which DTH Service you are using? a. Airtel b. Videocon DTH c. Dish TV d. Tata Sky e. Big TV Q3. Reason for using particular DTH Services? a. Package Cost b. Installation Charge c. Universal Remote d. Other Reasons Q4. Are you aware about the service quality‚ tariffs and Installation charge of all other DTH Services? a. Yes b. No Q5.
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Help Promote Better Sales And Customer Satisfaction: Retail Management Degree (1041 Words) Would you enjoy working in the retail sector and assist customers with fulfilling their buying needs? Does the prospect of helping a retail business to not only run smoothly‚ but also make a better profit sound like a challenge you would relish? With a degree in retail management you can prepare yourself for a career in this sector and face the challenges of the ever changing retail environment. Whether you
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THE DRIVERS OF CUSTOMERS’ SATISFACTION OF AIRTEL BANGLADESH LIMITED M. S. Hossain1*‚ M. A. Hossain2 and M. J. A. Siddikee3 M. S. Hossain‚ M. A. Hossain and M. J. A. Siddikee (2012). The Drivers of Customers’ Satisfaction of Airtel Bangladesh Limited. Bangladesh Res. Pub. J. 7(4): 437-445. Retrieve from http://www.bdresearchpublications.com/admin/journal/upload/09366/09366.pdf Abstract The study attempts to identify the most important drivers of customers’ satisfaction of Airtel in Bangladesh.
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desirable working relationships among all employees‚ maximum employee development‚ high morale in the organization and continuous development and appreciation of human assets. The productivity of the organization depends significantly on employee job satisfaction. It not only influences the maximum work force but greatly improves the sense of morale and commitment towards the organization amongst the employees. Conducive work environment is one that gives workers a sense of pride in what they do. However
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Pediatric Registered Nurse Satisfaction with Nurse Leadership Calandra Wesley NUR 518 December 12‚ 2010 Kristen Crusoe Individual Library Search: Pediatric Registered Nurse Satisfaction with Nurse Leadership Azaare‚ J.‚ & Gross‚ J. (2011). The nature of leadership style in nursing management. British Journal of Nursing (BJN)‚ 20(11)‚ 672-680. The leadership style of front-line managers is associated with retention and staff nurse job satisfaction. This article provides answers
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promotion for the employees . Proper rewarded is given by company according to the performance of employees . This company is arranging regular meeting and providing solution to the problem of employees . It is giving familier environment and job satisfaction and co-operate between employees .They are using participative style of taking decision it creates mutual understanding between employees . 2.INTRODUCTION
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INTRODUCTION Customer Satisfaction is a person’s feelings of pleasure or disappointment resulting from comparing a product’s perceived performance relation to his/her expectations. If the performance falls short of expectations‚ the customer is dissatisfied. If the performance matches the customer is satisfied. If the performance exceeds the expectations the customer is highly satisfied. Customer satisfaction is a marketing tool and a definite value added benefit.
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AND ARCHITECTURE DEPARTMENT OF URBAN AND REGIONAL PLANNING the IMPACT OF GENDER BALANCE ON JOB SATISFACTION AND PERFORMANCE OF EMPLOYEES on road projects: a comparative study of rural and urban projects. SUBMITTED BY: OTWANI JUSTUS AUFRIDUS REG NO: PG/MA/020/2011 A research proposal submitted to the School of Graduate Studies in Partial fulfillment for the award of Master of Arts Degree in Project Planning and Management. I declare
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