Question Banks Hello Friends‚ Question Bank - Service sector Management 10 mks- 1) 7 Ps of Banking‚ Insurance‚ Tourism‚ Hospital and Transport. 2) Service Sector – Introduction/ Definition‚ Factors for growth‚ Characteristics‚ Classification 3) Service marketing Triangle 4) Service Quality Dimensions / TQM in services 5) Distinguish b/w goods and services 6) Use and importance of technology in services Short notes- 1) Branding in services 2) Service Recovery 3) Service Guarantee 4)
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MARKETING 611 SECTION 005 CITIBANK INDIA CASE Learning Team A5: Mohammad Al-Ali‚ Greta Carlson‚ Patricia Ligon‚ Scott Schultz‚ Mike Xu‚ Max Young Word Count: 1496 In assessing the marketing strategy of Citibank India’s credit card business‚ Harpreet Grewal is faced with two choices: maintain the current strategy‚ with its higher margins but shrinking growth opportunities‚ or expand into new target segments/geographies with their attendant challenges and uncertainties. He would likely
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to separate the wheat from the chaff in the lecture. There will be five noncumulative exams. The format of the exams will be multiple choice and fill-in-the-blank. Each will account for 20% of your course grade. A standard 10-point grading scale will be used (i.e.‚ 90-100 = A‚ 80-89 = B‚ etc.). You will need to bring a Scantron sheet (form no. 882-ES‚ available at the LSU Bookstore) with you on exam days. A missed exam may be made up only for excused absences as defined by
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of qualitative research and the methodology is a reviews literature for theoretical framework in order to apply an empirical viewpoint of the case of ‘Home at Last’ Credit Union - a typical Microfinance organisation that began with huge enthusiasm but failed with the first four years of its start. Key words: Microfinance‚ Credit Unions‚ Experience‚ Risks‚ Failure‚ Pre-emptive‚ Controls. 1. Introduction Small scale financial services institution have played vital role in the progress of the Ghanaian
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RISKS IN BANKING: CREDIT RISK MANAGEMENT Industry Best Practices BANGLADESH BANK CREDIT RISK MANAGEMENT Industry Best Practices PREPARED FOR: BANGLADESH BANK PREPARED BY: FOCUS GROUP ON CREDIT & RISK MANAGEMENT Team Co-ordinator: Team Members: Sudhir Chandra Das Ali Reza Iftekhar Niaz Habib A.G. Sarwar Brian J. McGuire Naser Ezaz Bijoy Page 2 INTRODUCTION: Risk is inherent in all aspects of a commercial operation‚ however for Banks and financial institutions‚ credit risk is an essential
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What are the advantages and disadvantages of letters of credit? http://www.answers.com/Q/Advantages_and_disadvantages_of_Letter_of_Credit Letter of Credit Advantages for both Importers and Exporters For the Exporter/Seller: Upon presentation of the specified documents (in strict conformance) the Buyer/Exporter is guaranteed payment (the exception is if the Issuing Bank folds) Eliminates risk of the buyer canceling the order and therefore reduces production risk Makes it easier for the Buyer/Exporter
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Analysis Content of SWOT are include: Strengths‚ Weaknesses‚ Opportunities and Threats. This fourth point is the basic information to give us knows about the company circumstances. If the company knows about theirs SWOT‚ this will help them to improve or avoid some problem before this happen. According to Mazda Company‚ got four points to explain; even they have a lot of strength. First point is talking about their worker‚ their worker are professional because Mazda Company provide training for
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Towards Micro-credit Program Md. Siddique -E- Azam1‚ M. Zamshed Alam2‚ Sohail Maskawat3 Shilpi Kundu4 and Abrar Hossen5 ABSTRACT Eight selected personal characteristics of women were described‚ which include- age‚ education‚ family size‚ family annual income‚ farm size‚ credit availability‚ mobility and level of aspiration in life with dependent variable of attitude towards microcredit program by women beneficiaries. The result of analysis of attitude towards micro-credit program by women
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“Credit Appraisal for Working Capital and Project Financing for Expansion” A SUMMER PROJECT STUDY SUBMITTED IN PARTIAL FULFILLMENT FOR THE REQUIREMENT OF THE TWO YEAR POST GRADUATE DIPLOMA IN MANAGEMENT (FULL-TIME) BY Surbhi Sharma 75/10 LAL BAHADUR SHASTRI INSTITUTE OF MANAGEMENT‚ DELHI JUNE‚ 2011 PUNJAB NATIONAL BANK HO‚ PNB HOUSE‚ 7 BHIKAJI CAMA PLACE Dated: 20th May 2011 CERTIFICATE Certified that Surbhi
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The area of credit appraisal and assessment is very vast and each new account poses new challenges and tests our skill. Whenever a proposal is received‚ what does a banker looks for in it? Answer to this question is not only very detailed but also very complex. Earlier speakers might have already covered the finer aspects of the project/credit appraisal i.e. from the selection of the project to preparation of projected financials and evaluation of the project from the angle of acceptability‚ more
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