Description: In August 1990 the president and executive vice president of Xerox are reviewing the progress made on its customer satisfaction program. The emphasis placed on the program‚ the success of the program to date‚ and the drive to achieve the corporate goals of customer satisfaction motivate this review. At Xerox customer satisfaction is the number one priority‚ ahead of return on assets (ROA) and market share. The case focuses on analyzing the strategic role of the customer satisfaction
Premium Customer service Marketing Xerox
ABSTRACT The nineteenth century decision of Rylands v Fletcher epitomises the continuing struggle between two opposing viewpoints of liability for industrial enterprises: strict liability based on the internalization of external costs‚ and a more laissez-faire fault-based approach. Subsequent confusion about the true nature of Rylands v Fletcher is due to the fact that the decision in fact contains two rules‚ a narrow one based on nuisance liability between neighbouring landowners‚ and a wider
Free Common law Law Tort
Abstract for Design and Implementation of E-Voting System Aim: The project is aimed at providing a user-friendly online voting system. Introduction: Internet voting will allow the casting of electronic ballots from virtually any location around the world. If the network used is the Internet‚ this fact may be emphasized by using the term Internet voting instead. In day-to-day life the voting system used at present is the EBM (Electronic Ballet Marker) which has facilities
Premium Voting Voting system Electronic voting
to make our program more interesting and well usable. Bibliography http://www.physicsclassroom.com/class/1dkin/u1l6d.cfm#sol9 http://www.k3ntpascal08.blogspot.com/ www.google.com www.facebook.com Abstract a. Purpose This project aims to develop a software that can help simplify the solving process of Uniformly Accelerated Motion (UAM) word problems. It can sort out which type of UAM problem and what formula to use based on the inputs of the user
Premium Problem solving Classical mechanics Output
Kandi Banks Alzheimer’s Disease Alzheimer’s disease is a progressive brain disease and is the most common form of dementia‚ a general term used for memory loss and the decline in intellectual and physical abilities. It most commonly is diagnosed in the elderly although there are cases of the disease occurring in people of middle age. There is no known single cause for Alzheimer’s although scientists believe that it occurs due to the chemical and structural changes in the brain which gradually
Free Alzheimer's disease
Roberto Remigio Benigni‚ “Life is Beautiful‚” an Academy Award winning Italian actor‚ comedian‚ screenwriter and director of film‚ theatre and television. Movie release date was December 20‚ 1997. This movie speaks to the viewers through its comedic and yet tragic story line of the Holocaust. The main character‚ Guido Orefice‚ also played by Benigni‚ is a Jewish Italian book keeper living during the period of the Nazi takeover. Benigni approaches this horrifying event in the history with a different
Premium Nazi Germany World War II Nazi Party
Killing Machines A drone is an unmanned aerial vehicle‚ an aircraft‚ without a human pilot on board. Its flight is controlled by a pilot on the ground or in another vehicle. These drones are used for remote sensing‚ commercial aerial surveillance‚ domestic policing‚ transport‚ scientific research‚ armed attacks‚ search and rescue‚ etc. The most controversial use‚ however‚ is armed attack. These drones are MQ-1 Predator UAV’s armed with Hellfire missiles. They were first used in 2001 from bases
Premium George W. Bush United States KILL
MEREDITH ABSTRACT The Stroop experiment focuses on the interference of a person’s reaction time on a given task. Certain tasks can be performed with more accuracy due to the fact that our brain becomes conditioned to react automatically after exposure of the stimuli. In this particular experiment‚ eight-teen college students underwent the Stroop experiment in individualized laboratory rooms. Four students were male and fourteen were females. The experiment helped us examine the horse
Premium Stroop effect Color John Ridley Stroop
Title: An investigation into the impact of group pressure on an individual’s estimate of the amount of beads in a pot (ginger granules in a jar). IV = Group/Individual DV = Individual beads estimate Abstract This experiment investigated the impact of group pressure on the individual. The hypothesis is that group pressure does indeed impact on the individual and in this case the individual’s estimate of the number of ginger granules in a jar. Participants were asked to make a judgement of
Premium Conformity Asch conformity experiments Mathematics
The Effects of Different Stress Levels on Bean Plants: Thigmotropism May 3‚ 2012 Abstract Bean plants were planted and rubbed a certain amount of times a day to apply stress. This was to see how plants might survive in a windy area or in an environment where they might be constantly touched or moved around. They were put under four different stress levels‚ and the plants were measured before the start of treatment to determine how they were being affected. The hypothesis was that those who
Premium Seed Plant morphology Plant