Module 7 Case Study 2: Transforming customer service for BRANZ Ltd. Abstract Porter’s value chain describes a comprehensive format of creating value within any business venture. It explains how to alter business inputs into outputs that are of greater value than the initial cost of creating the same outputs. According to Michael Porter‚ analysing the chain of activities in any organization will be of more value to the output and services compared to the summation of the cost of these activities
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Case 5-60 1. The solution Doug proposes is not ethical. Although maintaining the current plant-wide rate is probably not illegal‚ its continuation has one purpose: to extract profits from government business. Doug knows the plant-wide rate is not accurately assigning overhead costs to various jobs and is willing to alter the assignments on an “unofficial basis” for purposes of bidding on private-sector jobs. Fundamentally‚ ethical behavior is concerned with choosing right over wrong. To knowingly
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Fraud in Special Education Published: August 7‚ 2012 Over the last several weeks‚ Comptroller Thomas DiNapoli of New York has issued audits detailing millions of dollars in fraud by private companies that provide special education services to preschool children with learning‚ developmental or other disabilities. With more than a dozen audits in the works‚ the bad news about the troubled program is clearly not over. And the scope of the wrongdoing could be broader still given that many of the
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Components 1.) Should Low – Voltage develop a system to connect with TX Industries Purchasing System? Why or why not? Yes‚ based on the situation‚ a new system is in need by the Low Voltage firm because even if the company has a computerized accounting system‚ that system is not capable of handling Electronic Data Interchange (EDI). 2.) What terms or concepts described the proposed computer – to – computer relationship between Low Voltage and TX Industries? The transaction between
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The fraud at DHB Industries developed directly from collusion of upper-management‚ poor oversight by the board of directors‚ and equity based compensation. Knapp and Knapp (2012) note the constant involvement of Brooks‚ Hatfield‚ and Schlegel in falsifying accounting records and attempting to conceal the fraud. With the ability to override controls within the company which identify such irregularities‚ the involvement of practically all executives allowed for the concealment of the fraud to occur
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On 10/14/2017 I‚ Deputy Daniel Pruitt a certified deputy with the Creek County Sheriff’s Office‚ was dispatched to 13051 West 78th Street. I spoke to Jennifer who made the following statement of check fraud. Jennifer received a call from her boyfriend Shawn Cannon who was trying to use his debit card and was not able to use the card. Jennifer contacted the bank and was advised a pending check for $4‚705.85 dollars was pending. Jennifer was able to get a picture of the check from the bank. The check
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Situation Import Distributors ‚Inc ( IDI ) imported and distributed appliances to retail stores in the Rocky Mountain states. IDI has three board lines of merchandise: 1. Television Equipment 2. Audio Equipment 3. Kitchen Appliances Each line accounted for about one-third of total sales IDI sales revenue; In late 1993 : Company started to set up departmental income statements in obtain to see if each department is carrying its fair share of the load. In early April of 1994‚ the first
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MGMT 497 Sample Case Study: Costco Five-Forces Analysis of the Competition in the Wholesale Club Industry Rivalry Among Existing Players—a strong competitive force All wholesale clubs (Costco‚ Sam’s Club‚ and BJ’s Wholesale) offer low prices to attract members and provide them with considerable cost savings enough to more than cover membership fees. The rivalry among them is vigorous and will remain so: All 3 club rivals are aggressively pursuing top-line revenue growth (chiefly by opening
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organisational plan and all the related measures that an entity adopts to: * safeguard assets * encourage adherence to company policies * promote operational efficiency * ensure accurate and reliable accounting records. It is either an administrative control or an accounting control Characteristics of an effective internal control system include: * Competent‚ reliable‚ and ethical personnel * Assignment of responsibilities * Proper authorisation * Separation of duties
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massive accounting improprieties at CUC which resulted in one of the largest financial scandals of the 1990s. At the time‚ Vice Chairman E. Kirk Shelton‚ was reported to have inflated the company’s revenue by $500 million over a period of three years. When this report was released to the public‚ the resulting damage to the market value for the company was approximately $14 billion‚ with their stock tumbling from a high of $41 down to nearly $12. At the time‚ this fiasco was the largest case of
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