Checkpoint 1: Customer Service Model IT282 Checkpoint 1: Customer Service Model For the user support employee‚ a customer service model begins and ends with communication. Communications not only involves speech or writing‚ but listening or reading well also. Communications is a two-way exercise‚ which involves both parties and their need to reach a satisfactory resolution. The various forms of communications between a user support employee and a customer determines the experience of a customer
Premium Technical support Communication Customer service
Nvq level 2 stls Unit 204 outcome 1.1 The equality act 2010 provides a modern single legal framework with clear laws to be more effective in tackling discrimination and disadvantages. It covers the following areas- • Age • Disability • Gender reassignment • Marriage and Civil partnership • Race • Religion or belief • Sex • Sexual orientation We also have our own policies in school to cover equality. There is- • S.E.N. • Racial Equality • Equal opportunities • These explain
Premium Human rights Egalitarianism Law
Quiz 7 Study Guide Towns: pp. 780–808 How will the Antichrist (world ruler) assert his domination over the world? ➢ Note the various names used in Scripture to describe the Great Tribulation period. Note also how many of these names are found in the Old Testament and how the primary focus during this period is upon Israel. Be able to identify the following as to their identity and sequence during the Tribulation period: • The covenant of “peace” made by the Antichrist o Promises
Premium Christian eschatology Book of Revelation Christian terms
Samantha Ammari HIST 202A Brian Covey 1/20/15 Take Home Assignment 1. Thesis: The Chesapeake and New England communities both originated from English backgrounds. Their communities had different beliefs and settled in the new world for other reasons. Their differences consisted of social‚ economic‚ and political beliefs. 2. Topic Sentence: The Chesapeake colonies set off to the new world in search for gold and riches while the New England colonies set off to find a place were they can freely
Premium Thirteen Colonies Pocahontas Religion
Clinical reasoning Clinical reasoning involves nurses learning and practical experience to play. Any errors or misjudgement can lead to various adverse conditions (Levett-jones et al‚ 2010). Identification of patient problems‚ understanding his situation‚ collecting information and cues followed by processing the information and identifying the key problems‚ establishing goals‚ taking action‚ evaluation of outcomes‚ and reflection is what forms the clinical reasoning cycle. All these areas should
Premium Nursing Critical thinking Health care
Week 5 checkpoint IT The credit card data theft at TJX Companies is considered one of the worst ever. The case is significant because of a lack of appropriate security and control. Resources: Ch. 7 & 12 of Essentials of Management Information Systems Answer the following questions in 200 to 300 words: •List and describe the security controls in place. Where are the weaknesses? The thieves used several entry points to access TJX corporation systems. They accessed many TJX’s retail
Premium Credit card Debit card Identity theft
WLAN Checkpoint student name IT/242 November 7‚ 2013 instructor WLAN Checkpoint For a business setting up a WLAN security is very important and should be top priority. If you do not secure your WLAN you are opening your business up to hackers that can ruin your business. Before you set up the WLAN a site survey should be done. This will determine what level of exposure your company is at and help decide how much security is needed. Of the many ways to protect your WLAN you should start
Premium Wireless access point Wireless LAN Physical security
Moral and Ethical Issues in Teacher Education. ERIC Digest. This ERIC digest will address two components related to the moral and ethical preparation of teachers. First it will consider issues related to the identification and assessment of professional education‚ and then it will address foundations and specific models for the preservice training of teachers of character. ISSUES OF PROFESSIONAL ETHICS IN EDUCATION Consider Irma‚ the student teacher. Not only does she already have a contract
Premium Ethics Morality
Clinical reasoning is the process of thinking that guides and occupational therapist clinical practice (Shafaroodi‚ Kamali‚ Parvizy‚ Mehraban‚ O’Toole‚ 2013). Seminal work by Fleming (1991) identifies three areas of clinical reasoning thought; procedural‚ Interactive and conditional (Robertson & Griffiths‚ 2012). Through my learning style of reader/writer my personal clinical reasoning is drawn strongly from the use of textbooks and research articles. As I transition from a student learning
Premium Nursing Nurse Health care
Career Plan Building Activity: Reasoning Aptitude Che Harper BCOM 275 June 10‚ 2013 Professor Medoro Career Plan Building Activity: Reasoning Aptitude Reasoning aptitude was an interesting assignment. In order to find out my aptitude‚ scenarios were presented that would later determine my reasoning aptitude. The study says‚ Focused – shows your work well in careers where success comes from applying practical skills and where thinking is used mostly to solve practical problems. You are likely
Premium Problem solving Critical thinking Thought